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Constructive heuristic strategies for the field technician scheduling problem

Ricardo de Brito Damm Débora Pretti Ronconi 1968-; Luís Roberto Sant'Anna Henriques; International Conference on Production Research - ICPR 22. July 28 - Aug. 01, 2013 Foz do Iguaçu, Brazil)

Proceedings. Challenges for sustainable operations S.l: Associação Brasileira de Engenharia de Produção - ABEPRO: International Foundation for Production Research - IFPR, 2013

S.l ABEPRO IFRP 2013

Item não circula. Consulte sua biblioteca.(Acessar)

  • Título:
    Constructive heuristic strategies for the field technician scheduling problem
  • Autor: Ricardo de Brito Damm
  • Débora Pretti Ronconi 1968-; Luís Roberto Sant'Anna Henriques; International Conference on Production Research - ICPR 22. July 28 - Aug. 01, 2013 Foz do Iguaçu, Brazil)
  • Assuntos: HEURÍSTICA (MODELOS MATEMÁTICOS DESEMPENHO); SCHEDULING
  • É parte de: Proceedings. Challenges for sustainable operations S.l: Associação Brasileira de Engenharia de Produção - ABEPRO: International Foundation for Production Research - IFPR, 2013
  • Descrição: This paper presents a topic often faced by service companies: the field technician scheduling problem. The problem is to assign a set of jobs or service tasks - at different locations within a city, with time windows, different priorities and processing times - to a group of technicians - also with time windows and different skills. The main objective is to maximize the number of performed priority tasks. Besides improving the mathematical model, due to the complexity of this problem, several constructive heuristics that explore specific characteristics of the problem are proposed. A comparison with a known heuristic of the literature is made to evaluate the heuristic performance for medium and large size problems. For small problems, the heuristic solutions are tested against optimal solutions showing the effectiveness of the proposed procedure
  • Editor: S.l ABEPRO IFRP
  • Data de criação/publicação: 2013
  • Formato: 7 p 1 CD-ROM.
  • Idioma: Inglês

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