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Service work critical perspectives

Marek Korczynski; Cameron Lynne Macdonald

New York Routledge 2009

Localização: EPECP - Esc. Politécnica-Bib Eng Civil e Prod    (658.64 Se693 )(Acessar)

  • Título:
    Service work critical perspectives
  • Autor: Marek Korczynski; Cameron Lynne Macdonald
  • Assuntos: Service industries; SERVIÇOS; TRABALHADORES; SINDICATOS; Service industries workers -- Labor unions; Labor unions; Dienstleistungssektor; Arbeitsbedingungen
  • Notas: Includes bibliographical references and index
  • Descrição: Critical perspectives on service work: an introduction / Marek Korczynski and Cameron Lynne Macdonald -- Chaplin's modern times: service work, authenticity, and nonsense at the Red Moon Cafe / Janet Sayers and Nanette Monin -- Globalization of nothing and the outsourcing of service work / George Ritzer and Craig D. Lair -- Disneyization of society / Alan Bryman -- Understanding the contradictory lived experience of service work: the customer-oriented bureaucracy / Marek Korczynski -- Labor process theory: putting the materialism back into the meaning of service work / Chris Warhurst, Paul Thompson and Dennis Nickson --Intersectionality in the emotional proletariat: a new lens on employment discrimination in service work / Cameron Lynne Macdonald and David Merrill -- Globalization of care work / Rhacel Salazar Parrenas -- Promise of service worker unionism / Dorothy Sue Cobble and Michael Merrill -- Latte capitalism and late capitalism: reflections on fantasy and care as part of the service triangle / Yiannis Gabriel
  • Editor: New York Routledge
  • Data de criação/publicação: 2009
  • Formato: xvii, 195 p. ill. 24 cm.
  • Idioma: Inglês
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