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The Knowledge Spiral in Communities of Practice: Using Information Technology for Structuring the Collectivized Intelligence

Machado, Carolina ; Davim, J. Paulo Machado, Carolina ; Davim, J. Paulo

Transfer and Management of Knowledge, 2014, p.249-285

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Título:
The Knowledge Spiral in Communities of Practice: Using Information Technology for Structuring the Collectivized Intelligence
Autor: Machado, Carolina ; Davim, J. Paulo
Machado, Carolina ; Davim, J. Paulo
Assuntos: collective intelligence (CI) ; communities of practice (CoP) ; information technology (IT) ; knowledge spiral
É parte de: Transfer and Management of Knowledge, 2014, p.249-285
Descrição: This chapter proposes a broad framework to structure a future research in intelligent collectives' field. It shows the production and transfer of knowledge from electronic discussion lists to people, communities and, eventually, organizations, and presents this task a knowledge spiral. Information technology (IT) supports the relationships between individuals, allowing real construction of organizational intelligence, since such elements have strong connections to organizational routines of social profile. The chapter presents conceptual research scripts that are employed in the study and highlight, in particular, communities of practice (CoP) and production of collective intelligence (CI) issues. The notion of CoP emerges by considering interaction as the ideal to attempt to represent the processes of knowledge generation at the individual and organizational levels. There are four characteristics valued in the context of CI such as technical, economic, legal and human.
Editor: United States: John Wiley & Sons, Incorporated
Idioma: Inglês

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