An Optimization Design Method of Express Delivery Service Based on Quantitative Kano Model and Fuzzy QFD Model

Shan, Hongmei ; Fan, Xinmeng ; Long, Siyu ; Yang, Xuejing ; Yang, Shuhan De la Sen, Manuel ; Manuel De la Sen

Discrete dynamics in nature and society, 2022-01, Vol.2022, p.1-18 [Periódico revisado por pares]

New York: Hindawi

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