Impact of Shopping Website Design on Customer Satisfaction and Loyalty: The Mediating Role of Usability and the Moderating Role of Trust
Guo, Jiayue ; Zhang, Wenqian ; Xia, Tiansheng
Sustainability, 2023-04, Vol.15 (8), p.6347
[Periódico revisado por pares]
Basel: MDPI AG
Texto completo disponível