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Nuanced Responses to Enterprise Architecture Management: Loyalty, Voice, and Exit

Hylving, Lena ; Bygstad, Bendik

Journal of management information systems, 2019-01, Vol.36 (1), p.14-36 [Periódico revisado por pares]

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Título:
Nuanced Responses to Enterprise Architecture Management: Loyalty, Voice, and Exit
Autor: Hylving, Lena ; Bygstad, Bendik
Assuntos: Approaches ; Architecture ; Enterprise architecture ; Enterprise Architecture Management ; Government agencies ; Holistic approach ; Information technology ; IT architecture ; Loyalty ; organizational agility
É parte de: Journal of management information systems, 2019-01, Vol.36 (1), p.14-36
Descrição: Enterprise Architecture Management (EAM) aims to deal with the complexities of information technology (IT) solutions and to achieve more organizational agility. EAM is a holistic approach to IT architecture, but the results of the approach have been variable. An under-researched aspect of EAM is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders in a large governmental agency connected to three on-going projects and their response to EAM initiatives. With a qualitative approach, we identify three options of response to EAM initiatives: (1) active compliance with the EAM strategy, (2) loyal but passive response, and (3) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EAM and show how these responses are useful for understanding and managing successful EAM.
Editor: Abingdon: Routledge
Idioma: Inglês;Norueguês

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