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Doing the Right Thing Without Being Told: Joint Effects of Initiative Climate and General Self-Efficacy on Employee Proactive Customer Service Performance
Doing the Right Thing Without Being Told: Joint Effects of Initiative Climate and General Self-Efficacy on Employee Proactive Customer Service Performance
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Doing the Right Thing Without Being Told: Joint Effects of Initiative Climate and General Self-Efficacy on Employee Proactive Customer Service Performance

RAUB, Steffen ; HUI LIAO

Journal of applied psychology, 2012-05, Vol.97 (3), p.651-667 [Periódico revisado por pares]

Washington, DC: American Psychological Association

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2
Examining workplace mindfulness and its relations to job performance and turnover intention
Examining workplace mindfulness and its relations to job performance and turnover intention
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Examining workplace mindfulness and its relations to job performance and turnover intention

Dane, Erik ; Brummel, Bradley J

Human relations (New York), 2014-01, Vol.67 (1), p.105-128 [Periódico revisado por pares]

London, England: SAGE Publications

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3
Examining Impact of Islamic Work Ethic on Task Performance: Mediating Effect of Psychological Capital and a Moderating Role of Ethical Leadership
Examining Impact of Islamic Work Ethic on Task Performance: Mediating Effect of Psychological Capital and a Moderating Role of Ethical Leadership
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Examining Impact of Islamic Work Ethic on Task Performance: Mediating Effect of Psychological Capital and a Moderating Role of Ethical Leadership

Qasim, Muhammad ; Irshad, Muhammad ; Majeed, Mehwish ; Rizvi, Syed Tahir Hussain

Journal of business ethics, 2022-09, Vol.180 (1), p.283-295 [Periódico revisado por pares]

Dordrecht: Springer Netherlands

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4
Consumer Sovereignty and the Ethics of Recognition
Consumer Sovereignty and the Ethics of Recognition
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Consumer Sovereignty and the Ethics of Recognition

Bhatnagar, Kushagra ; Cayla, Julien ; Dion, Delphine ; Fuschillo, Gregorio

Journal of business ethics, 2024-06, Vol.192 (1), p.1-19 [Periódico revisado por pares]

Dordrecht: Springer Netherlands

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5
Digital technology and national entrepreneurship: An ecosystem perspective
Digital technology and national entrepreneurship: An ecosystem perspective
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Digital technology and national entrepreneurship: An ecosystem perspective

Zhang, Jianhong ; van Gorp, Désirée ; Kievit, Henk

The Journal of technology transfer, 2023-06, Vol.48 (3), p.1077-1105 [Periódico revisado por pares]

New York: Springer US

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6
'But It's Your Job To Be Friendly': Employees Coping With and Contesting Sexual Harassment from Customers in the Service Sector
'But It's Your Job To Be Friendly': Employees Coping With and Contesting Sexual Harassment from Customers in the Service Sector
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'But It's Your Job To Be Friendly': Employees Coping With and Contesting Sexual Harassment from Customers in the Service Sector

Good, Laura ; Cooper, Rae

Gender, work, and organization, 2016-09, Vol.23 (5), p.447-469 [Periódico revisado por pares]

Oxford: Blackwell Publishing Ltd

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7
The Impact of Spiritual Leadership on Organizational Citizenship Behavior: A Multi-Sample Analysis
The Impact of Spiritual Leadership on Organizational Citizenship Behavior: A Multi-Sample Analysis
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The Impact of Spiritual Leadership on Organizational Citizenship Behavior: A Multi-Sample Analysis

Chen, Chin-Yi ; Yang, Chin-Fang

Journal of business ethics, 2012-01, Vol.105 (1), p.107-114 [Periódico revisado por pares]

Dordrecht: Springer

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8
The carbon emissions level of China’s service industry: an analysis of characteristics and influencing factors
The carbon emissions level of China’s service industry: an analysis of characteristics and influencing factors
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The carbon emissions level of China’s service industry: an analysis of characteristics and influencing factors

Sun, Ying ; Qian, Long ; Liu, Zhi

Environment, development and sustainability, 2022-12, Vol.24 (12), p.13557-13582 [Periódico revisado por pares]

Dordrecht: Springer Netherlands

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9
Constituent Attachment and Voluntary Turnover in Low-Wage/Low-Skill Service Work
Constituent Attachment and Voluntary Turnover in Low-Wage/Low-Skill Service Work
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Constituent Attachment and Voluntary Turnover in Low-Wage/Low-Skill Service Work

Ellingson, Jill E. ; Tews, Michael J. ; Dachner, Alison M. Chen, Gilad

Journal of applied psychology, 2016-01, Vol.101 (1), p.129-140 [Periódico revisado por pares]

United States: American Psychological Association

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10
University specialization and new firm creation across industries
University specialization and new firm creation across industries
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University specialization and new firm creation across industries

Bonaccorsi, Andrea ; Colombo, Massimo G. ; Guerini, Massimiliano ; Rossi-Lamastra, Cristina

Small business economics, 2013-12, Vol.41 (4), p.837-863 [Periódico revisado por pares]

Boston: Springer

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