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Refinado por: assunto: Quality Of Service remover IngentaConnect Journals remover assunto: Satisfaction remover
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Travelers' behavioral intention toward hotel self-service kiosks usage
Travelers' behavioral intention toward hotel self-service kiosks usage
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Travelers' behavioral intention toward hotel self-service kiosks usage

Kim, Miyoung ; Qu, Hailin

International journal of contemporary hospitality management, 2014-01, Vol.26 (2), p.225-245 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

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2
Destination quality and tourists’ behavioural intentions: rural tourist destinations in Malaysia
Destination quality and tourists’ behavioural intentions: rural tourist destinations in Malaysia
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Destination quality and tourists’ behavioural intentions: rural tourist destinations in Malaysia

Rajaratnam, Sushila Devi ; Nair, Vikneswaran ; Pahlevan Sharif, Saeed ; Munikrishnan, Uma Thevi Vikneswaran Nair, Assoc. Prof. Kash, Prof ; Prof Vikneswaran Nair, Assoc Prof Kashif Hussain, Assoc Prof Lo May Chiun, Mr Neethiahnanthan Ari Ragavan

Worldwide hospitality and tourism themes, 2015-11, Vol.7 (5), p.463-472 [Periódico revisado por pares]

Bingley: Emerald Group Publishing Limited

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3
Service quality and customer satisfaction: qualitative research implications for luxury hotels
Service quality and customer satisfaction: qualitative research implications for luxury hotels
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Service quality and customer satisfaction: qualitative research implications for luxury hotels

Lu, Carol ; Berchoux, Celine ; Marek, Michael W ; Chen, Brendan

Consumer Behavior in Tourism and Hospitality, 2015-06, Vol.9 (2), p.168-182 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

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4
The moderating role of service recovery on customer loyalty in the context of cruise passengers
The moderating role of service recovery on customer loyalty in the context of cruise passengers
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The moderating role of service recovery on customer loyalty in the context of cruise passengers

Chiou, Ming-Ren ; Chao, Shih-Liang ; Hsieh, Hsin-Yu

Maritime policy and management, 2021-02, Vol.48 (2), p.150-166 [Periódico revisado por pares]

Abingdon: Routledge

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5
Insights on integrated marketing communications: implementation and impact in hotel companies
Insights on integrated marketing communications: implementation and impact in hotel companies
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Insights on integrated marketing communications: implementation and impact in hotel companies

Šeric, Maja ; Gil-Saura, Irene ; Ozretić-Došen, Đurđana

International journal of contemporary hospitality management, 2015-07, Vol.27 (5), p.958-979 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

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6
Island tourism: Participation behavior of tourists
Island tourism: Participation behavior of tourists
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Island tourism: Participation behavior of tourists

Chang, Hsiao-Ming ; Lin, Ching-Hui

Social behavior and personality, 2020-05, Vol.48 (5), p.1-11 [Periódico revisado por pares]

Palmerston North: Scientific Journal Publishers

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7
A Study on the Causal Process of Virtual Reality Tourism and Its Attributes in Terms of Their Effects on Subjective Well-Being during COVID-19
A Study on the Causal Process of Virtual Reality Tourism and Its Attributes in Terms of Their Effects on Subjective Well-Being during COVID-19
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A Study on the Causal Process of Virtual Reality Tourism and Its Attributes in Terms of Their Effects on Subjective Well-Being during COVID-19

Li, Yu ; Song, HakJun ; Guo, Rui

International journal of environmental research and public health, 2021-01, Vol.18 (3), p.1019 [Periódico revisado por pares]

Switzerland: MDPI AG

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8
Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis
Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis
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Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis

Ying, Shun ; Chan, Jin Hooi ; Qi, Xiaoguang

International journal of contemporary hospitality management, 2020-10, Vol.32 (10), p.3249-3269 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

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9
Tourists’ satisfaction on heritage sites of Dhaka city in Bangladesh
Tourists’ satisfaction on heritage sites of Dhaka city in Bangladesh
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Tourists’ satisfaction on heritage sites of Dhaka city in Bangladesh

Bhuiyan, Md. Anowar Hossain ; Darda, Md. Abud

Consumer Behavior in Tourism and Hospitality, 2020-02, Vol.14 (1), p.34-43 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

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10
Predicting visitors’ satisfaction and behavioral intentions from service quality in the context of a small-scale outdoor sport event
Predicting visitors’ satisfaction and behavioral intentions from service quality in the context of a small-scale outdoor sport event
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Predicting visitors’ satisfaction and behavioral intentions from service quality in the context of a small-scale outdoor sport event

Tzetzis, George ; Alexandris, Kostantinos ; Kapsampeli, Sophia

International journal of event and festival management, 2014-03, Vol.5 (1), p.4-21 [Periódico revisado por pares]

Bingley: Emerald Group Publishing Limited

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