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Refinado por: assunto: Quality Of Service remover Hotels & Motels remover assunto: Satisfaction remover
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Travelers' behavioral intention toward hotel self-service kiosks usage
Travelers' behavioral intention toward hotel self-service kiosks usage
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Travelers' behavioral intention toward hotel self-service kiosks usage

Kim, Miyoung ; Qu, Hailin

International journal of contemporary hospitality management, 2014-01, Vol.26 (2), p.225-245 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

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2
Insights on integrated marketing communications: implementation and impact in hotel companies
Insights on integrated marketing communications: implementation and impact in hotel companies
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Insights on integrated marketing communications: implementation and impact in hotel companies

Šeric, Maja ; Gil-Saura, Irene ; Ozretić-Došen, Đurđana

International journal of contemporary hospitality management, 2015-07, Vol.27 (5), p.958-979 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

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3
Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis
Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis
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Why are Chinese and North American guests satisfied or dissatisfied with hotels? An application of big data analysis

Ying, Shun ; Chan, Jin Hooi ; Qi, Xiaoguang

International journal of contemporary hospitality management, 2020-10, Vol.32 (10), p.3249-3269 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

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4
The Impact of the Environmental Quality of Online Feedback and Satisfaction When Exploring the Critical Factors for Luxury Hotels
The Impact of the Environmental Quality of Online Feedback and Satisfaction When Exploring the Critical Factors for Luxury Hotels
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The Impact of the Environmental Quality of Online Feedback and Satisfaction When Exploring the Critical Factors for Luxury Hotels

Ríos-Martín, Miguel Ángel ; Folgado-Fernández, José Antonio ; Palos-Sánchez, Pedro R. ; Castejón-Jiménez, Paula

Sustainability, 2020-01, Vol.12 (1), p.299 [Periódico revisado por pares]

Basel: MDPI AG

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5
Spa hotels: Factors promoting wellness travelers' postpurchase behavior
Spa hotels: Factors promoting wellness travelers' postpurchase behavior
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Spa hotels: Factors promoting wellness travelers' postpurchase behavior

Han, Heesup ; Thuong, Pham Thi Mai ; Kiatkawsin, Kiattipoom ; Ryu, Hyungseo Bobby ; Kim, Jinkyung (Jenny) ; Kim, Wansoo

Social behavior and personality, 2019-06, Vol.47 (6), p.1-13 [Periódico revisado por pares]

P.O. Box 1539, Palmerston North 4440, New Zealand: Scientific Journal Publishers

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6
Key attributes of Muslim-friendly hotels’ service quality: voices from booking.com
Key attributes of Muslim-friendly hotels’ service quality: voices from booking.com
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Key attributes of Muslim-friendly hotels’ service quality: voices from booking.com

Arasli, Huseyin ; Saydam, Mehmet Bahri ; Gunay, Tugrul ; Jafari, Kaveh

Journal of Islamic marketing, 2023-01, Vol.14 (1), p.106-127 [Periódico revisado por pares]

Bingley: Emerald Publishing Limited

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7
Developing a customer loyalty model for guest houses in China: a congruity-based perspective
Developing a customer loyalty model for guest houses in China: a congruity-based perspective
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Developing a customer loyalty model for guest houses in China: a congruity-based perspective

Wang, Sha ; Hung, Kam ; Li, Minglong ; Qiu, Hailian

Tourism review (Association internationale d'experts scientifiques du tourisme), 2021-03, Vol.76 (2), p.411-426 [Periódico revisado por pares]

Bingley: Emerald Publishing Limited

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8
Active and Reactive Value Dimensions: A Dynamic-Based Perspective in the Hotel Sector
Active and Reactive Value Dimensions: A Dynamic-Based Perspective in the Hotel Sector
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Active and Reactive Value Dimensions: A Dynamic-Based Perspective in the Hotel Sector

Gallarza, Martina G. ; Sánchez-Fernández, Raquel ; Arteaga-Moreno, Francisco ; Del Chiappa, Giacomo

Journal of hospitality & tourism research (Washington, D.C.), 2022-09, Vol.46 (7), p.1436-1473 [Periódico revisado por pares]

Los Angeles, CA: SAGE Publications

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9
Quality, satisfaction and loyalty indices
Quality, satisfaction and loyalty indices
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Quality, satisfaction and loyalty indices

Castillo Canalejo, Ana Ma ; Jimber del Río, Juan Antonio

Journal of Place Management and Development, 2018-10, Vol.11 (4), p.428-446 [Periódico revisado por pares]

Bingley: Emerald Group Publishing Limited

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10
Moderating Role of Gender in the Relationship between Hotel Service Quality Dimensions and Tourist Satisfaction
Moderating Role of Gender in the Relationship between Hotel Service Quality Dimensions and Tourist Satisfaction
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Moderating Role of Gender in the Relationship between Hotel Service Quality Dimensions and Tourist Satisfaction

Suki, Norazah Mohd

Journal of quality assurance in hospitality & tourism, 2014-01, Vol.15 (1), p.44-62 [Periódico revisado por pares]

Binghamton: Routledge

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