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1
Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil
Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil

Pedro Lucas de Resende Melo Felipe Mendes Borini; Moacir de Miranda Oliveira Junior; Academy of Management Annual Meeting (2007 Philadelphia, PA)

Doing well by doing good Philadelphia, PA : Academy of Management, 2007

Philadelphia, PA Academy of Management 2007

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (CD 460 ) e outros locais(Acessar)

2
Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil
Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil
Material Type:
Artigo 		Adicionar ao Meu Espaço

Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil

Pedro Lucas de Resende Melo Felipe Mendes Borini; Moacir de Miranda Oliveira Junior

Revista Espacios Caracas v. 30, n. 9, 2009

Caracas 2009

Acesso online

3
Global and local innovation and the relationship with outsourcing advanced and basic activities
Global and local innovation and the relationship with outsourcing advanced and basic activities
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

Global and local innovation and the relationship with outsourcing advanced and basic activities

Leandro Lima dos Santos Felipe Mendes Borini; Batista Salgado Gigliotti; Seminários em Administração - SEMEAD (20. 2017 São Paulo, SP)

Anais São Paulo: EAD/FEA/USP, 2017

São Paulo EAD/FEA/USP 2017

Acesso online

4
Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil
Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil
Material Type:
Artigo 		Adicionar ao Meu Espaço

Human resources and strategy in outsourced and in-house call centers empirical findings from Brazil

Pedro Lucas de Resende Melo Felipe Mendes Borini; Moacir de Miranda Oliveira Junior

Revista Espacios Caracas v. 30, n. 9, 2009

Caracas 2009

Acesso online

5
Captive offshoring and offshore outsourcing activities in the same foreign country
Captive offshoring and offshore outsourcing activities in the same foreign country
Material Type:
Artigo de Congresso 		Adicionar ao Meu Espaço

Captive offshoring and offshore outsourcing activities in the same foreign country

Felipe Mendes Borini Rafael Morais Pereira; Igor Jordano Cassemiro Gondim; Simpósio de Gestão da Inovação Tecnológica (30. 2018 Porto Alegre)

Anais Rio de Janeiro : ANPAD, 2018

Rio de Janeiro ANPAD 2018

Acesso online

6
Quando terceirizar o call center?
Quando terceirizar o call center?
Material Type:
Artigo 		Adicionar ao Meu Espaço

Quando terceirizar o call center?

Pedro Lucas de Resende Melo Felipe Mendes Borini; Moacir de Miranda Oliveira Junior

RPA Brasil : Revista de Práticas Administrativas Maringá v. 3, n. 5, p. 33-48, mar./abr. 2007

Maringá 2007

Item não circula. Consulte sua biblioteca.(Acessar)

7
Quando terceirizar o call center?
Quando terceirizar o call center?
Material Type:
Artigo 		Adicionar ao Meu Espaço

Quando terceirizar o call center?

Pedro Lucas de Resende Melo Felipe Mendes Borini; Moacir de Miranda Oliveira Junior

RPA Brasil : Revista de Práticas Administrativas Maringá v. 3, n. 5, p. 33-48, mar./abr. 2007

Maringá 2007

Item não circula. Consulte sua biblioteca.(Acessar)

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  1. Recursos Online (4)
  2. Disponível na Biblioteca (1)

  • Realização: ABCD-USP USP   Logos de Redes Sociais: Freepik

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