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Value Co-Creation in Smart Services: A Functional Affordances Perspective on Smart Personal AssistantsKnote, Robin ; Janson, Andreas ; Söllner, Matthias ; Leimeister, Jan MarcoJournal of the Association for Information Systems, 2021-01, Vol.22 (2), p.418-458 [Periódico revisado por pares]Atlanta: Association for Information SystemsTexto completo disponível |