1
|
Material Type: Livro
|
|
Ethical dilemmasin creative, cultural and service industries
Johan Bouwer
London New York Routledge 2019
Localização:
EACH - Esc. Artes, Ciências e Humanidades
(174.4 E84 )(Acessar)
|
2
|
Material Type: Artigo
|
|
Strategic alignment and performance brazilian companies in the medical diagnostics sector
Vanderli Correia Prieto Marly Monteiro de Carvalho 1965-
The Service Industries Journal United Kingdom v. 31, n. 9, p. 1405\20131427, July 2011
United Kingdom 2011
Item não circula. Consulte sua biblioteca.(Acessar)
|
3
|
Material Type: Artigo
|
|
Strategic alignment and performance brazilian companies in the medical diagnostics sector
Vanderli Correia Prieto Marly Monteiro de Carvalho 1965-
The Service Industries Journal United Kingdom v. 31, n. 9, p. 1405\20131427, July 2011
United Kingdom 2011
Item não circula. Consulte sua biblioteca.(Acessar)
|
4
|
Material Type: Livro
|
|
This is service design thinking basics, tools, cases
Marc Stickdorn; Jakob Schneider
Hoboken, N.J. Wiley c2011
Localização:
FAU - Fac. Arquitetura e Urbanismo
(658.5752 T349 )(Acessar)
|
5
|
Material Type: Livro
|
|
Global trade in services fear, facts, and offshoring
J. Bradford Jensen
Washington, DC Peterson Institute for International Economics 2011
Localização:
FEA - Fac. Econ. Adm. Contab. e Atuária
ACERVO DELFIM NETTO
(B24.31.16 )(Acessar)
|
6
|
Material Type: Livro
|
|
An introduction to service design
Lara Penin
London New York, NY Bloomsbury Publishing 2017
Localização:
FAU - Fac. Arquitetura e Urbanismo
(658.8 P378i )(Acessar)
|
7
|
Material Type: Artigo
|
|
Ergonomic planned supply in an automotive assembly line
Emilio Carlos Baraldi Paulo Carlos Kaminski 1964-
Human Factors and Ergonomics in Manufacturing & Service Industries New York v. 21, n. 1, p. 104-119, 2011
New York 2011
Item não circula. Consulte sua biblioteca.(Acessar)
|
8
|
Material Type: Artigo
|
|
Ergonomic planned supply in an automotive assembly line
Emilio Carlos Baraldi Paulo Carlos Kaminski 1964-
Human Factors and Ergonomics in Manufacturing & Service Industries New York v. 21, n. 1, p. 104-119, 2011
New York 2011
Item não circula. Consulte sua biblioteca.(Acessar)
|
9
|
Material Type: Livro
|
|
Uncommon service how to win by putting customers at the core of your business
Frances Frei Anne Morriss
Boston, Mass. Harvard Business Review Press c2012
Localização:
EACH - Esc. Artes, Ciências e Humanidades
(658.812 F862u ) e outros locais(Acessar)
|
10
|
Material Type: Livro
|
|
Services marketing people, technology, strategy
Christopher H Lovelock Jochen Wirtz
Boston Prentice Hall c2011
Localização:
EACH - Esc. Artes, Ciências e Humanidades
(658.8 L911se 7.ed. )(Acessar)
|