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21
Cluster Capabilities or Ethnic Ties? Location Choice by Foreign and Domestic Entrants in the Services Offshoring Industry in India
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Cluster Capabilities or Ethnic Ties? Location Choice by Foreign and Domestic Entrants in the Services Offshoring Industry in India

Zaheer, Srilata ; Lamin, Anna ; Subramani, Mani

Journal of international business studies, 2009-08, Vol.40 (6), p.944-968 [Periódico revisado por pares]

London: Palgrave Macmillan

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22
Innovation capacity and innovation development in small enterprises. A comparison between the manufacturing and service sectors
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Innovation capacity and innovation development in small enterprises. A comparison between the manufacturing and service sectors

Forsman, Helena

Research policy, 2011-06, Vol.40 (5), p.739-750 [Periódico revisado por pares]

Amsterdam: Elsevier B.V

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23
Service Blueprinting: A Practical Technique for Service Innovation
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Service Blueprinting: A Practical Technique for Service Innovation

Bitner, Mary Jo ; Ostrom, Amy L. ; Morgan, Felicia N.

California management review, 2008-04, Vol.50 (3), p.66-94 [Periódico revisado por pares]

Los Angeles, CA: University of California Walter A. Haas School of Business

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24
Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective
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Examining the Antecedents and Consequences of Corporate Reputation: A Customer Perspective

Walsh, Gianfranco ; Mitchell, Vincent-Wayne ; Jackson, Paul R. ; Beatty, Sharon E.

British journal of management, 2009-06, Vol.20 (2), p.187-203 [Periódico revisado por pares]

Oxford, UK: Blackwell Publishing Ltd

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25
Towards a model of dynamic capabilities in innovation-based competitive strategy: Insights from project-oriented service firms
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Towards a model of dynamic capabilities in innovation-based competitive strategy: Insights from project-oriented service firms

Salunke, Sandeep ; Weerawardena, Jay ; McColl-Kennedy, Janet R.

Industrial marketing management, 2011-11, Vol.40 (8), p.1251-1263 [Periódico revisado por pares]

New York: Elsevier Inc

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26
Examining workplace mindfulness and its relations to job performance and turnover intention
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Examining workplace mindfulness and its relations to job performance and turnover intention

Dane, Erik ; Brummel, Bradley J

Human relations (New York), 2014-01, Vol.67 (1), p.105-128 [Periódico revisado por pares]

London, England: SAGE Publications

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27
The nexus between sectoral FDI and institutional quality: empirical evidence from Pakistan
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The nexus between sectoral FDI and institutional quality: empirical evidence from Pakistan

Shah, Syed Hasanat ; Ahmad, Mohsin Hasnain ; Ahmed, Qazi Masood

Applied economics, 2016-04, Vol.48 (17), p.1591-1601 [Periódico revisado por pares]

London: Routledge

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28
Services Reform and Manufacturing Performance: Evidence from India
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Services Reform and Manufacturing Performance: Evidence from India

Arnold, Jens Matthias ; Javorcik, Beata ; Lipscomb, Molly ; Mattoo, Aaditya

The Economic journal (London), 2016-02, Vol.126 (590), p.1-39 [Periódico revisado por pares]

Oxford: Blackwell Publishing Ltd

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29
Crisis-proof services: Why trade in services did not suffer during the 2008–2009 collapse
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Crisis-proof services: Why trade in services did not suffer during the 2008–2009 collapse

Ariu, Andrea

Journal of international economics, 2016-01, Vol.98, p.138-149 [Periódico revisado por pares]

Amsterdam: Elsevier B.V

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30
Services, industry evolution, and the competitive strategies of product firms
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Services, industry evolution, and the competitive strategies of product firms

Cusumano, Michael A. ; Kahl, Steven J. ; Suarez, Fernando F.

Strategic management journal, 2015-04, Vol.36 (4), p.559-575 [Periódico revisado por pares]

Chichester, UK: John Wiley & Sons, Ltd

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