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Material Type: Artigo
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The Promises and Challenges toward Mass Customization of Healthcare ServicesMa, Shuang ; Zhang, Xiaojin ; Chen, SonglinSystems (Basel), 2024-05, Vol.12 (5), p.156 [Periódico revisado por pares]Basel: MDPI AGTexto completo disponível |
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Material Type: Artigo
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Constructing healthcare services markets: networks, brokers and the China-England engagementSalter, Brian ; Dong, Yiming ; Hunter, Benjamin MGlobalization and health, 2022-12, Vol.18 (1), p.102-102 [Periódico revisado por pares]England: BioMed Central LtdTexto completo disponível |
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Material Type: Artigo
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What Makes It So Great?: An Analysis of Human Resources Practices among Fortune’s Best Companies to Work ForHinkin, Timothy R. ; Tracey, J. BruceCornell hospitality quarterly, 2010-05, Vol.51 (2), p.158-170 [Periódico revisado por pares]Los Angeles, CA: SAGE PublicationsTexto completo disponível |
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Material Type: Artigo
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The changing role of the health care customer: review, synthesis and research agendaMcColl-Kennedy, Janet R. ; Snyder, Hannah ; Elg, Mattias ; Witell, Lars ; Helkkula, Anu ; Hogan, Suellen J. ; Anderson, LaurelJournal of service management, 2017-01, Vol.28 (1), p.2-33 [Periódico revisado por pares]Emerald Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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What Do Industry-Specialist Auditors Know?Solomon, Ira ; Shields, Michael D. ; Whittington, O. RayJournal of accounting research, 1999-04, Vol.37 (1), p.191-208 [Periódico revisado por pares]Chicago: The Institute of Professional Accounting, Graduate School of Business, University of ChicagoTexto completo disponível |
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Material Type: Artigo
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Essential Services, Workers' Freedom, and Distributive JusticeMunoz, Cristian PerezSocial theory and practice, 2014-10, Vol.40 (4), p.649-672 [Periódico revisado por pares]Tallahassee: Department of Philosophy, Florida State UniversityTexto completo disponível |
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Material Type: Artigo
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Application of supply chain approach to improving hazard-resilient health services: framework analysis for ASEAN and options of implementationLiu, Minquan ; Anbumozhi, VenkatachalamJournal of social and economic development, 2021-12, Vol.23 (Suppl 3), p.582-600 [Periódico revisado por pares]New Delhi: Springer IndiaTexto completo disponível |
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Material Type: Artigo
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Re-designing the service experience in the value co-creation process: an exploratory study of a healthcare networkSchiavone, Francesco ; Leone, Daniele ; Sorrentino, Annarita ; Scaletti, AlessandroBusiness process management journal, 2020-08, Vol.26 (4), p.889-908 [Periódico revisado por pares]Bradford: Emerald Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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Benchmarking outcomes on multiple contextual levels in lean healthcare: a systematic review, development of a conceptual framework, and a research agendaReponen, Elina ; Rundall, Thomas G ; Shortell, Stephen M ; Blodgett, Janet C ; Juarez, Angelica ; Jokela, Ritva ; Mäkijärvi, Markku ; Torkki, PaulusBMC health services research, 2021-02, Vol.21 (1), p.161-161, Article 161 [Periódico revisado por pares]England: BioMed Central LtdTexto completo disponível |
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Material Type: Artigo
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Community health worker models in South Africa: a qualitative study on policy implementation of the 2018/19 revised frameworkMurphy, Joshua P ; Moolla, Aneesa ; Kgowedi, Sharon ; Mongwenyana, Constance ; Mngadi, Sithabile ; Ngcobo, Nkosinathi ; Miot, Jacqui ; Evans, Denise ; Pascoe, SophieHealth policy and planning, 2021-05, Vol.36 (4), p.384-396 [Periódico revisado por pares]England: Oxford University PressTexto completo disponível |