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Material Type: Artigo
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Technological paradigms, regimes and trajectories: Manufacturing and service industries in a new taxonomy of sectoral patterns of innovationCastellacci, FulvioResearch policy, 2008-07, Vol.37 (6), p.978-994 [Periódico revisado por pares]Amsterdam: Elsevier B.VTexto completo disponível |
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Material Type: Artigo
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Innovation in the service sector: The demand for service-specific innovation measurement concepts and typologiesHipp, Christiane ; Grupp, HariolfResearch policy, 2005-05, Vol.34 (4), p.517-535 [Periódico revisado por pares]Amsterdam: Elsevier B.VTexto completo disponível |
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Material Type: Artigo
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Service innovation practices and customer loyalty in the telecommunication industryAwuku, Ernest ; Agyei, Paul Mensah ; Gonu, Eric Ikram, MuhammadPloS one, 2023-03, Vol.18 (3), p.e0282588-e0282588 [Periódico revisado por pares]United States: Public Library of ScienceTexto completo disponível |
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Material Type: Artigo
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Forty years of The Service Industries Journal: a bibliometric reviewViglia, Giampaolo ; Kumar, Satish ; Pandey, Nitesh ; Joshi, YatishThe Service industries journal, 2022-01, Vol.42 (1-2), p.1-20 [Periódico revisado por pares]London: RoutledgeTexto completo disponível |
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Material Type: Artigo
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The gender diversity-performance relationship in services and manufacturing organizationsAli, Muhammad ; Kulik, Carol T. ; Metz, IsabelInternational journal of human resource management, 2011-04, Vol.22 (7), p.1464-1485 [Periódico revisado por pares]London: Taylor & Francis GroupTexto completo disponível |
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Material Type: Artigo
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A roadmap for the application of PLS-SEM and IPMA for effective service quality improvementsTeeluckdharry, Noorjahan Banon ; Teeroovengadum, Viraiyan ; Seebaluck, Ashley KeshwarTQM journal, 2024-05, Vol.36 (5), p.1300-1345 [Periódico revisado por pares]Texto completo disponível |
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Material Type: Artigo
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The Impact of Spiritual Leadership on Organizational Citizenship Behavior: A Multi-Sample AnalysisChen, Chin-Yi ; Yang, Chin-FangJournal of business ethics, 2012-01, Vol.105 (1), p.107-114 [Periódico revisado por pares]Dordrecht: SpringerTexto completo disponível |
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Material Type: Artigo
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Unintentional coopetition in the service industries: The case of Pyhä-Luosto tourism destination in the Finnish LaplandKylänen, Mika ; Rusko, RaunoEuropean management journal, 2011-06, Vol.29 (3), p.193-205 [Periódico revisado por pares]Oxford: Elsevier LtdTexto completo disponível |
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Material Type: Artigo
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Identifying the factors of internal green marketing: a scale development and psychometric evaluation approachQureshi, Ishtiaq Hussain ; Mehraj, DanishInternational journal of manpower, 2022-07, Vol.43 (3), p.786-804 [Periódico revisado por pares]Bradford: Emerald Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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The role of the university as a regional determinant of technological entrepreneurshipZapata-Huamaní, Guillermo Andrés ; Fernández-López, Sara ; Andreassi, TalesTechnology analysis & strategic management, 2024-04, Vol.36 (4), p.651-664 [Periódico revisado por pares]Abingdon: RoutledgeTexto completo disponível |