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1 |
Material Type: Artigo
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INTELLECTUAL CAPITAL AND FIRM PERFORMANCE WITHIN TELECOMMUNICATIONS INDUSTRY DURING THE NEW NORMAL ERAMuftiasa, Afdol ; Wibowo, Lili Adi ; Hurriyati, Ratih ; Rahayu, AgusE+M ekonomie a management, 2023-01, Vol.26 (1), p.126-144 [Periódico revisado por pares]Liberec: Technical University of LiberecTexto completo disponível |
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Material Type: Artigo
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A New Perspective on the Regional and Global Strategies of Multinational Services FirmsRugman, Alan M. ; Verbeke, AlainManagement international review, 2008-01, Vol.48 (4), p.397-411 [Periódico revisado por pares]Wiesbaden: Gabler VerlagTexto completo disponível |
3 |
Material Type: Artigo
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Optimal Design of Coproductive Services: Interaction and Work AllocationRoels, GuillaumeManufacturing & service operations management, 2014-10, Vol.16 (4), p.578-594 [Periódico revisado por pares]Linthicum: INFORMSTexto completo disponível |
4 |
Material Type: Artigo
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Opening the 'Non-Manufacturing' Envelope: The Next Big Enterprise for International Business ResearchMerchant, Hemant ; Gaur, AjaiManagement international review, 2008-01, Vol.48 (4), p.379-396 [Periódico revisado por pares]Wiesbaden: Gabler VerlagTexto completo disponível |
5 |
Material Type: Artigo
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Codiffusion of wireless voice and data services an empirical analysis of the Japanese mobile telecommunications marketNiculescu, Marius F ; Whang, SeungjinInformation systems research, 2012-03, Vol.23 (1), p.260 [Periódico revisado por pares]Linthicum: Institute for Operations Research and the Management SciencesTexto completo disponível |
6 |
Material Type: Artigo
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Rethinking the Paradigm of Service Internationalisation: Less Resource-intensive Market Entry Modes for Information-intensive Soft ServicesBall, David A. ; Lindsay, Valerie J. ; Rose, Elizabeth L.Management international review, 2008-01, Vol.48 (4), p.413-431 [Periódico revisado por pares]Wiesbaden: Gabler VerlagTexto completo disponível |
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Material Type: Artigo
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Quantifying Cross and Direct Network Effects in Online Consumer-to-Consumer PlatformsChu, Junhong ; Manchanda, PuneetMarketing science (Providence, R.I.), 2016-11, Vol.35 (6), p.870-893 [Periódico revisado por pares]Linthicum: INFORMSTexto completo disponível |
8 |
Material Type: Artigo
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Estimating the Impact of “Humanizing” Customer Service ChatbotsSchanke, Scott ; Burtch, Gordon ; Ray, GautamInformation systems research, 2021-09, Vol.32 (3), p.736-751 [Periódico revisado por pares]Linthicum: INFORMSTexto completo disponível |
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Material Type: Artigo
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The service and information economy: research opportunitiesKarmarkar, UdayManufacturing & service operations management, 2015-03, Vol.17 (2), p.136 [Periódico revisado por pares]Institute for Operations Research and the Management SciencesTexto completo disponível |
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Material Type: Artigo
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The Value of Fit Information in Online Retail: Evidence from a Randomized Field ExperimentGallino, Santiago ; Moreno, AntonioManufacturing & service operations management, 2018-09, Vol.20 (4), p.767-787 [Periódico revisado por pares]Linthicum: INFORMSTexto completo disponível |