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Refinado por: data de publicação: 1998Até2010 remover tipo de recurso: Reports remover
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Using MILP to plan holidays and working hours under an annualised hours agreement
Using MILP to plan holidays and working hours under an annualised hours agreement
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Using MILP to plan holidays and working hours under an annualised hours agreement

Corominas Subias, Albert ; Lusa García, Amaia ; Pastor Moreno, Rafael

2006

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2
Management policies of Swiss productmanufacturing companies critical factors in international competition Part 1
Management policies of Swiss productmanufacturing companies critical factors in international competition Part 1
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Management policies of Swiss productmanufacturing companies critical factors in international competition Part 1

Gebauer, Heiko ; Fischer, Thomas ; Fleisch, Elgar

Business Strategy Series, 2009, Vol.10 (3), p.111-120

Emerald Group Publishing Limited

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3
Innovation process and innovativeness of facility management organizations
Innovation process and innovativeness of facility management organizations
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Innovation process and innovativeness of facility management organizations

Mudrak, Tomas ; van Wagenberg, Andreas ; Wubben, Emiel

Facilities, 2005, Vol.23 (3/4), p.103-118

Emerald Group Publishing Limited

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4
A methodology to measure the value of services provided to customers in manufacturing firms
A methodology to measure the value of services provided to customers in manufacturing firms
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A methodology to measure the value of services provided to customers in manufacturing firms

Measuring Business Excellence, 2008, Vol.12 (3), p.3-15

Emerald Group Publishing Limited

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5
Development of personalised services in small business an iterative learning process
Development of personalised services in small business an iterative learning process
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Development of personalised services in small business an iterative learning process

Managing Service Quality: An International Journal, 2010, Vol.20 (4), p.388-400

Emerald Group Publishing Limited

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6
Customer relationship quality in landlordtenant relationship
Customer relationship quality in landlordtenant relationship
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Customer relationship quality in landlordtenant relationship

Property Management, 2010, Vol.28 (2), p.80-92

Emerald Group Publishing Limited

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7
Pendennis sails away with apprenticeship award
Pendennis sails away with apprenticeship award
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Pendennis sails away with apprenticeship award

Human Resource Management International Digest, 2009, Vol.17 (1), p.26-28

Emerald Group Publishing Limited

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8
TQM practices in service organizations an exploratory study into the implementation, outcome and effectiveness
TQM practices in service organizations an exploratory study into the implementation, outcome and effectiveness
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TQM practices in service organizations an exploratory study into the implementation, outcome and effectiveness

Yasin, Mahmoud M. ; Alavi, Jafar ; Kunt, Murat ; Zimmerer, Thomas W.

Managing Service Quality: An International Journal, 2004, Vol.14 (5), p.377-389

Emerald Group Publishing Limited

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9
Reducing employees' turnover in transactional services a Lean Six Sigma case study
Reducing employees' turnover in transactional services a Lean Six Sigma case study
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Reducing employees' turnover in transactional services a Lean Six Sigma case study

Laureani, Alessandro ; Antony, Jiju

International Journal of Productivity and Performance Management, 2010, Vol.59 (7), p.688-700

Emerald Group Publishing Limited

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10
Critical success factors and problems in ISO 9000 maintenance
Critical success factors and problems in ISO 9000 maintenance
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Critical success factors and problems in ISO 9000 maintenance

Ab Wahid, Roslina ; Corner, James

International Journal of Quality & Reliability Management, 2009, Vol.26 (9), p.881-893

Emerald Group Publishing Limited

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