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High speed rail and urban service industry agglomeration: Evidence from China's Yangtze River Delta region
High speed rail and urban service industry agglomeration: Evidence from China's Yangtze River Delta region
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High speed rail and urban service industry agglomeration: Evidence from China's Yangtze River Delta region

Shao, Shuai ; Tian, Zhihua ; Yang, Lili

Journal of transport geography, 2017-10, Vol.64, p.174-183 [Periódico revisado por pares]

Kidlington: Elsevier Ltd

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2
The rise of the service economy
The rise of the service economy
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The rise of the service economy

Buera, Francisco J ; Kaboski, Joseph P

The American economic review, 2012-10, Vol.102 (6), p.2540-2569 [Periódico revisado por pares]

Nashville: American Economic Association

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3
Customer orientation and innovation: A comparative study of manufacturing and service firms
Customer orientation and innovation: A comparative study of manufacturing and service firms
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Customer orientation and innovation: A comparative study of manufacturing and service firms

Wang, Qiang ; Zhao, Xiande ; Voss, Chris

International journal of production economics, 2016-01, Vol.171, p.221-230 [Periódico revisado por pares]

Amsterdam: Elsevier B.V

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4
The Growth of Low-Skill Service Jobs and the Polarization of the US Labor Market
The Growth of Low-Skill Service Jobs and the Polarization of the US Labor Market
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The Growth of Low-Skill Service Jobs and the Polarization of the US Labor Market

Autor, David H. ; Dorn, David

The American economic review, 2013-08, Vol.103 (5), p.1553-1597 [Periódico revisado por pares]

Nashville: American Economic Association

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5
What causes PM2.5 pollution? Cross-economy empirical analysis from socioeconomic perspective
What causes PM2.5 pollution? Cross-economy empirical analysis from socioeconomic perspective
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What causes PM2.5 pollution? Cross-economy empirical analysis from socioeconomic perspective

Ji, Xi ; Yao, Yixin ; Long, Xianling

Energy policy, 2018-08, Vol.119, p.458-472 [Periódico revisado por pares]

Kidlington: Elsevier Ltd

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6
Cross-Border Acquisition Abandonment and Completion: The Effect of Institutional Differences and Organizational Learning in the International Business Service Industry, 1981-2001
Cross-Border Acquisition Abandonment and Completion: The Effect of Institutional Differences and Organizational Learning in the International Business Service Industry, 1981-2001
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Cross-Border Acquisition Abandonment and Completion: The Effect of Institutional Differences and Organizational Learning in the International Business Service Industry, 1981-2001

Dikova, Desislava ; Sahib, Padma Rao ; van Witteloostuijn, Arjen

Journal of international business studies, 2010-02, Vol.41 (2), p.223-245 [Periódico revisado por pares]

London: Palgrave Macmillan

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7
Services Trade and Policy
Services Trade and Policy
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Services Trade and Policy

Francois, Joseph ; Hoekman, Bernard

Journal of economic literature, 2010-09, Vol.48 (3), p.642-692 [Periódico revisado por pares]

Nashville: American Economic Association

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8
Customer Reactions to Emotional Labor: The Roles of Employee Acting Strategies and Customer Detection Accuracy
Customer Reactions to Emotional Labor: The Roles of Employee Acting Strategies and Customer Detection Accuracy
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Customer Reactions to Emotional Labor: The Roles of Employee Acting Strategies and Customer Detection Accuracy

Groth, Markus ; Hennig-Thurau, Thorsten ; Walsh, Gianfranco

Academy of Management journal, 2009-10, Vol.52 (5), p.958-974 [Periódico revisado por pares]

Briarcliff Manor: Academy of Management

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9
Service Blueprinting: A Practical Technique for Service Innovation
Service Blueprinting: A Practical Technique for Service Innovation
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Service Blueprinting: A Practical Technique for Service Innovation

Bitner, Mary Jo ; Ostrom, Amy L. ; Morgan, Felicia N.

California management review, 2008-04, Vol.50 (3), p.66-94 [Periódico revisado por pares]

Los Angeles, CA: University of California Walter A. Haas School of Business

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10
Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms
Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms
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Competing through service innovation: The role of bricolage and entrepreneurship in project-oriented firms

Salunke, Sandeep ; Weerawardena, Jay ; McColl-Kennedy, Janet R.

Journal of business research, 2013-08, Vol.66 (8), p.1085-1097 [Periódico revisado por pares]

New York: Elsevier Inc

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