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| Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
|---|---|---|---|
| 1 |
Material Type: Ata de Congresso
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When High Failure, Risky Technology Leads to Market Expansion: the Case of the Fertility Services MarketMimoun, Laetitia ; Torres, Lez Trujillo ; Sobande, FrancescaAdvances in Consumer Research, 2017, Vol.45, p.773 [Periódico revisado por pares]Urbana: Association for Consumer ResearchTexto completo disponível |
| 2 |
Material Type: Ata de Congresso
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14C to Err Is Human: Tolerate Humans Instead of Machines in Service FailureChen, Nuoya ; Mohanty, Smaraki ; Jiao, JinfengAdvances in Consumer Research, 2019, Vol.47 [Periódico revisado por pares]Urbana: Association for Consumer ResearchTexto completo disponível |
| 3 |
Material Type: Ata de Congresso
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Service Employees as Consumers: From the Passion to Consume to the Passion for Work - L8Riehle, Ramona ; Wieser, Verena E ; Hemetsberger, AndreaAdvances in Consumer Research, 2022, Vol.50, p.790 [Periódico revisado por pares]Urbana: Association for Consumer ResearchTexto completo disponível |
| 4 |
Material Type: Ata de Congresso
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When a Change in Institutional Logics Does Not Lead to Market Evolution: the Case of Fertility Services MarketMimoun, Laetitia ; Sobande, Francesca ; Trujillo Torres, Lez EAdvances in Consumer Research, 2016, Vol.44, p.750 [Periódico revisado por pares]Urbana: Association for Consumer ResearchTexto completo disponível |
| 5 |
Material Type: Ata de Congresso
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2-X: to Collaborate Or to Support: the Effects of Implicit Theory on Consumer Response to Anthropomorphized Brand RolesHan, Bing ; Wang, Liangyan ; Xue, KeAdvances in Consumer Research, 2017, Vol.45, p.1032 [Periódico revisado por pares]Urbana: Association for Consumer ResearchTexto completo disponível |
| 6 |
Material Type: Ata de Congresso
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Modern Service Industry in Tianjin: Problem, System Construction and MeasuresLiu, ShuhanEducation and Management, p.185-191 [Periódico revisado por pares]Berlin, Heidelberg: Springer Berlin HeidelbergTexto completo disponível |
| 7 |
Material Type: Ata de Congresso
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Professional Services Automation: Exploration of Benefits for OrganizationsDevanney, Peyton ; Quilliam, Will ; DuVal, Charles W ; Santos, Noema "Amy"International Conference on Accounting and Finance (AT). Proceedings, 2016, p.79Singapore: Global Science and Technology ForumTexto completo disponível |
| 8 |
Material Type: Ata de Congresso
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The Dispositional Attribution of Customer Satisfaction through the Juxtaposition of QFD Aand Servqual in Service Industry DesignMohamed Sahari, Khairul Salleh ; Hasini, Hasril ; Megat Hamdan, A.M. ; Syahmi, A.Z Sofian, M. ; Nik Hisyamudin, M.N. ; Mohd Faizal, M.B. ; Al Emran, I. ; Mohd Azlis Sani, Md J. ; Amir, K. ; Ahmad Mubarak, T.A. ; Mohd Rasidi, I. ; Izzuddin, Z.MATEC Web of Conferences, 2017, Vol.135, p.34 [Periódico revisado por pares]Les Ulis: EDP SciencesTexto completo disponível |
| 9 |
Material Type: Ata de Congresso
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Research on Service Industry Network Structure based on Social Network AnalysisLiang, Xuedong ; Zhang, Yangjingjing ; Lu, Yue ; Liu, Canmian2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), 2018, p.1613-1617IEEETexto completo disponível |
| 10 |
Material Type: Ata de Congresso
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Foreign Firms' Perspectives on Investing in the Services Sector in Malaysia: An Exploratory StudyNoh, Nirwan ; Yean, Tham SiewInternational Conference on Qualitative and Quantitative Economics Research (QQE). Proceedings, 2013, p.104Singapore: Global Science and Technology ForumTexto completo disponível |
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