skip to main content
Resultados 1 2 3 4 5 next page
Mostrar Somente
Refinado por: tipo de recurso: magazinearticle remover
Result Number Material Type Add to My Shelf Action Record Details and Options
1
Putting the service-profit chain to work. (includes related article on the use of a service-profit chain audit)
Material Type:
magazinearticle
Adicionar ao Meu Espaço

Putting the service-profit chain to work. (includes related article on the use of a service-profit chain audit)

Heskett, J L ; Schlesinger, L A

Harvard business review, 1994-03, Vol.72 (2), p.164-174

Boston: Harvard Business School Press

Texto completo disponível

2
The Obstacles to Creating Good Jobs
Material Type:
magazinearticle
Adicionar ao Meu Espaço

The Obstacles to Creating Good Jobs

Ton, Zeynep

Harvard business review, 2023-05, p.1

Boston: Harvard Business Review

Texto completo disponível

3
How to sell services more profitably
Material Type:
magazinearticle
Adicionar ao Meu Espaço

How to sell services more profitably

Reinartz, Werner ; Ulaga, Wolfgang

Harvard business review, 2008-05, Vol.86 (5), p.90-129

United States: Harvard Business Review

Texto completo disponível

4
Zero defections: quality comes to services
Material Type:
magazinearticle
Adicionar ao Meu Espaço

Zero defections: quality comes to services

Reichheld, F F ; Sasser, Jr, W E

Harvard business review, 1990-09, Vol.68 (5), p.105-105

United States: Harvard Business School Press

Texto completo disponível

5
Putting the Service-Profit Chain to Work
Material Type:
magazinearticle
Adicionar ao Meu Espaço

Putting the Service-Profit Chain to Work

Harvard business review, 2008-07, Vol.86 (7,8), p.118

Boston: Harvard Business Review

Texto completo disponível

6
The profitable art of service recovery
Material Type:
magazinearticle
Adicionar ao Meu Espaço

The profitable art of service recovery

Hart, C W ; Heskett, J L ; Sasser, Jr, W E

Harvard business review, 1990-07, Vol.68 (4), p.148-148

United States: Harvard Business School Press

Texto completo disponível

7
Community: Jo's help line
Material Type:
magazinearticle
Adicionar ao Meu Espaço

Community: Jo's help line

Print week, 2011-12, p.35

Mark Allen Group

Texto completo disponível

8
On-Call Handyman
Material Type:
magazinearticle
Adicionar ao Meu Espaço

On-Call Handyman

Country living (New York, N.Y.), 2018-03, Vol.41 (2), p.48

Hearst Magazines, a Division of the Hearst Corporation

Texto completo disponível

9
Rentable cargo-style pants: function style suits service industries
Material Type:
magazinearticle
Adicionar ao Meu Espaço

Rentable cargo-style pants: function style suits service industries

New equipment digest, 2008-04, Vol.73 (4), p.56

Endeavor Business Media

Texto completo disponível

10
Four strategies for the age of smart services
Material Type:
magazinearticle
Adicionar ao Meu Espaço

Four strategies for the age of smart services

Allmendinger, Glen ; Lombreglia, Ralph

Harvard business review, 2005-10, Vol.83 (10), p.131-136

United States: Harvard Business Review

Texto completo disponível

Resultados 1 2 3 4 5 next page

Personalize Seus Resultados

  1. Editar

Refine Search Results

Expandir Meus Resultados

  1.   

Mostrar Somente

  1. Revistas revisadas por pares (304)

Data de Publicação 

De até
  1. Antes de1961  (97)
  2. 1961Até1976  (90)
  3. 1977Até1992  (6.390)
  4. 1993Até2009  (249.728)
  5. Após 2009  (111.992)
  6. Mais opções open sub menu

Idioma 

  1. Inglês  (368.122)
  2. Japonês  (57)
  3. Alemão  (34)
  4. Francês  (15)
  5. Espanhol  (9)
  6. Croatian  (4)
  7. Árabe  (3)
  8. Italiano  (1)
  9. Coreano  (1)
  10. Mais opções open sub menu

Nome da Publicação 

  1. Network World  (13.828)
  2. Eweek  (13.619)
  3. New Media Age  (12.989)
  4. Money Marketing  (12.103)
  5. Informationweek  (11.760)
  6. Marketing  (9.572)
  7. Computerworld  (9.105)
  8. The Economist  (8.785)
  9. Broadcasting & Cable  (8.179)
  10. Campaign  (7.906)
  11. Mais opções open sub menu

Buscando em bases de dados remotas. Favor aguardar.