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Experiments into the influence of linguistic (in)directness on perceived face-threat in Twitter complaintsRuytenbeek, Nicolas ; Decock, Sofie ; Depraetere, IlseJournal of politeness research : language, behaviour, culture, 2023-02, Vol.19 (1), p.59-86 [Periódico revisado por pares]Berlin: De GruyterSem texto completo |
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Customer complaints and disagreements in a multilingual business environment. A discursive-pragmatic analysisDecock, Sofie ; Spiessens, AnneleenIntercultural pragmatics, 2017-03, Vol.14 (1), p.77-115 [Periódico revisado por pares]Berlin: De GruyterSem texto completo |
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The impact of linguistic choices and (para-)linguistic markers on the perception of Twitter complaints by other customers: an experimental approachRuytenbeek, Nicolas ; Decock, Sofie ; Depraetere, IlseJournal of politeness research : language, behaviour, culture, 2023-02, Vol.19 (1), p.87-122 [Periódico revisado por pares]Berlin: De GruyterSem texto completo |
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Material Type: Artigo
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“The message is clear”: An L1 business perspective on non-target-like formulaic expressions in L2 GermanBoone, Griet ; Ruytenbeek, Nicolas ; Decock, SofieIntercultural pragmatics, 2022-11, Vol.19 (5), p.571-595 [Periódico revisado por pares]Berlin: De GruyterSem texto completo |
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Material Type: Artigo
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The influence of linguistic choices on perceived face-threat in Twitter complaints: An experimental approachRuytenbeek, Nicolas ; Decock, Sofie ; Depraetere, IlseJournal Of Politeness Research-Language Behaviour Culture, 2023-02, Vol.19 (1), p.87-122 [Periódico revisado por pares]De GruyterTexto completo disponível |
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Material Type: Artigo
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The impact of linguistic choices and (para-)linguistic markers on the perception of Twitter complaints by other customers : an experimental approachRuytenbeek, Nicolas ; Decock, Sofie ; Depraetere, Ilse2023Sem texto completo |
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Material Type: Artigo
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Experiments into the influence of linguistic (in)directness on perceived face-threat in Twitter complaintsRuytenbeek, Nicolas ; Decock, Sofie ; Depraetere, Ilse2023Texto completo disponível |
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Material Type: Artigo
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Person- versus content-oriented approaches in English and German email responses to customer complaints: a cross-cultural analysis of moves and first-person pronounsVan Herck, Rebecca ; Dobbenie, Babette ; Decock, SofieIntercultural pragmatics, 2021-04, Vol.18 (2), p.203-243 [Periódico revisado por pares]Berlin: De GruyterSem texto completo |
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Material Type: Artigo
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"The message is clear": An L1 business perspective on non-target-like formulaic expressions in L2 GermanBoone, Griet ; Ruytenbeek, Nicolas ; Decock, SofieIntercultural Pragmatics, 2022-10, Vol.19 (5), p.571-595 [Periódico revisado por pares]De GruyterTexto completo disponível |
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Material Type: Artigo
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The message is clear : an L1 business perspective on non-target-like formulaic expressions in L2 GermanBoone, Griet ; Ruytenbeek, Nicolas ; Decock, Sofie2022Sem texto completo |