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1 |
Material Type: Artigo
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Managing Firm Resources in Dynamic Environments to Create Value: Looking inside the Black BoxSirmon, David G. ; Hitt, Michael A. ; Ireland, R. DuaneThe Academy of Management review, 2007-01, Vol.32 (1), p.273-292 [Periódico revisado por pares]Briarcliff Manor: Academy of ManagementTexto completo disponível |
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Material Type: Artigo
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The Effect of Value-Creation on Consumer-Based Destination Brand EquityFrías Jamilena, Dolores María ; Polo Peña, Ana Isabel ; Rodríguez Molina, Miguel ÁngelJournal of travel research, 2017-11, Vol.56 (8), p.1011-1031 [Periódico revisado por pares]Los Angeles, CA: SAGE PublicationsTexto completo disponível |
3 |
Material Type: Artigo
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A new conceptualization of service innovation grounded in S-D logic and service systemsEdvardsson, Bo ; Tronvoll, Bård Mi Dahlgaard Park, SuInternational journal of quality and service sciences, 2013-03, Vol.5 (1), p.19-31 [Periódico revisado por pares]Bingley: Emerald Group Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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Value co-creation through knowledge exchange in franchisingPaswan, Audhesh K ; D'Souza, Derrick ; Rajamma, Rajasree KThe Journal of services marketing, 2014-01, Vol.28 (2), p.116-125 [Periódico revisado por pares]Santa Barbara: Emerald Group Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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Social media based value creation and business modelsKetonen-Oksi, Sanna ; Jussila, Jari J. ; Kärkkäinen, HannuIndustrial management + data systems, 2016-09, Vol.116 (8), p.1820-1838 [Periódico revisado por pares]Wembley: Emerald Group Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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Service-Dominant Orientation: Measurement and Impact on Performance OutcomesKarpen, Ingo O. ; Bove, Liliana L. ; Lukas, Bryan A. ; Zyphur, Michael J.Journal of retailing, 2015-03, Vol.91 (1), p.89-108 [Periódico revisado por pares]Greenwich: Elsevier IncTexto completo disponível |
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Material Type: Artigo
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Ethical Customer Value Creation: Drivers and BarriersLin, Grace Tyng-Ruu ; Lin, JerryJournal of business ethics, 2006-08, Vol.67 (1), p.93-105 [Periódico revisado por pares]Dordrecht: SpringerTexto completo disponível |
8 |
Material Type: Artigo
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The influence of customer engagement in value co-creation on customer satisfaction: Searching for new forms of co-creation in the Russian hotel industryOyner, Olga ; Korelina, AntoninaWorldwide hospitality and tourism themes, 2016-01, Vol.8 (3), p.327-345 [Periódico revisado por pares]Bingley: Emerald Group Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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Old but sexy: Value creation of old technology-based businesses modelsBeckmann, Oke Christian ; Royer, Susanne ; Schiavone, FrancescoJournal of business models, 2016-10, Vol.4 (2), p.1Aalborg: Aalborg UniversitetTexto completo disponível |
10 |
Material Type: Artigo
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Capturing value from big data – a taxonomy of data-driven business models used by start-up firmsHartmann, Philipp Max ; Zaki, Mohamed ; Feldmann, Niels ; Neely, AndyInternational journal of operations & production management, 2016-01, Vol.36 (10), p.1382-1406 [Periódico revisado por pares]Bradford: Emerald Group Publishing LimitedTexto completo disponível |