Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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1 |
Material Type: Livro
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Ergonomics and work different approaches and chalenges for the futureLaerte Sznelwar 1956-Pikaar, R. N.; Koningsveld, E. A. P.; Settels, P. J. M, (eds.) Meeting diversity in ergonomics. Oxford: Elsevier, 2007Oxford Elsevier 2007Item não circula. Consulte sua biblioteca.(Acessar) |
2 |
Material Type: Artigo de Congresso
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Work and work organization under new business management strategies in a financial-led environmentMauro Zilbovicius 1958- Laerte Sznelwar 1956-; GERPISA International Colloquium (12. 2004 Paris)Paris GERPISA 2004Item não circula. Consulte sua biblioteca.(Acessar) |
3 |
Material Type: Livro
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Managing growth in a major brazilian credit card companyLaerte Sznelwar 1956- Roberto Marx 1958-; Mauro Zilbovicius 1958-Ribeira, J (*); Prats, M J (*) Barcelona : IESE, 1997 Managing Service Operations : Lessons from the Service and the Manufacturing SectorsBarcelona IESE 1997Item não circula. Consulte sua biblioteca.(Acessar) |
4 |
Material Type: Artigo de Congresso
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An ergonomic contribution to improve the product design process performanceCarla Cristina Amódio Estorilio Laerte Sznelwar 1956-; Annual Congress on Humans in a Complex Enviroment (34. 2002 Linköping, Sweden)Proceedings. Linköping: Nordic Ergonomics Society, 2002Linköping Nordic Ergonomics Society 2002Item não circula. Consulte sua biblioteca.(Acessar) |
5 |
Material Type: Artigo de Congresso
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The dialogue and the script the conflit between different logic in costumer servicesFausto Mascia 1959- Laerte Sznelwar 1956-; Triennial Congress of the International Ergonomics Association (13. 1997 Tampere)Proceedings Helsinki : Finnishi Institute of Occupational Health, 1997Helsinki Finnishi Institute of Occupational Health 1997Item não circula. Consulte sua biblioteca.(Acessar) |
6 |
Material Type: Artigo de Congresso
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Embodied action in the work operator's perception and cognitive tasksGilbert Cardoso Bouyer Laerte Sznelwar 1956-; International Conference on Industrial Engineering and operations Management (12. 2006 Fortaleza)Proceedings Fortaleza: ABEPRO, 2006Fortaleza ABEPRO 2006Item não circula. Consulte sua biblioteca.(Acessar) |
7 |
Material Type: Artigo de Congresso
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Interactive work analysis an experience in public administrationLaerte Sznelwar 1956- Mauro Zilbovicius 1958-; Leila Nadim Zidan; Latin-American Congress (3. 1995 Rio de Janeiro); Brazilian Ergonomics Congress (7th 1995 Rio de Janeiro)Proceedings Rio de Janeiro : Abergo, 1995Rio de Janeiro Abergo 1995Item não circula. Consulte sua biblioteca.(Acessar) |
8 |
Material Type: Livro
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The organization of work based on standardisation the question of scripts in call centersFausto Mascia 1959- Laerte Sznelwar 1956-Vink, P; Roningsveld, E A P; Dhondt, S, ed Human factors in organizational design and management Amsterdan : Elsevier, 1998Amsterdan Elsevier 1998Item não circula. Consulte sua biblioteca.(Acessar) |
9 |
Material Type: Artigo
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Can activity be understood out of subjectivity?François Hubault Laerte Sznelwar 1956-Work: a journal of prevention, assessment and rehabilitation Amsterdam v. 41, p. 26-29, Supplement 1, 2012Amsterdam 2012Acesso online |
10 |
Material Type: Artigo
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The 193 call center, a meaningful public ser vice!Maud Eickhoff Laerte Sznelwar 1956-Work: a journal of prevention, assessment and rehabilitation Amsterdam v. 41, p. 36-41, Supplement 1, 2012Amsterdam 2012Acesso online |