skip to main content
Idioma:
Primo Advanced Search
Primo Advanced Search Query Term
Primo Advanced Search Query Term
Primo Advanced Search Query Term
Primo Advanced Search prefilters
Busca Simples
Refinado por: assunto: Social Sciences remover
Result Number Material Type Add to My Shelf Action Record Details and Options
1
Critical success factors for lean implementation within SMEs
Critical success factors for lean implementation within SMEs
Material Type:
Artigo 		Adicionar ao Meu Espaço

Critical success factors for lean implementation within SMEs

Achanga, Pius ; Shehab, Esam ; Roy, Rajkumar ; Nelder, Geoff Saad, Sameh ; Perera, Terrence

Journal of manufacturing technology management, 2006-06, Vol.17 (4), p.460-471 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

Texto completo disponível

Citações Citado por
2
Strategic Customer Service Orientation, Lean Manufacturing Practices and Performance Outcomes: An Empirical Study
Strategic Customer Service Orientation, Lean Manufacturing Practices and Performance Outcomes: An Empirical Study
Material Type:
Artigo 		Adicionar ao Meu Espaço

Strategic Customer Service Orientation, Lean Manufacturing Practices and Performance Outcomes: An Empirical Study

Hong, Paul C ; Yang, Ma Ga (Mark) ; Dobrzykowski, David D Rajkumar Roy, Professor ; Irene C.L. Ng, Professor ; Andy Neely, Professor

Journal of service management, 2014-10, Vol.25 (5), p.699-723 [Periódico revisado por pares]

Journal of Service Management

Texto completo disponível

Citações Citado por
3
Customer experience from a self-service system perspective
Customer experience from a self-service system perspective
Material Type:
Artigo 		Adicionar ao Meu Espaço

Customer experience from a self-service system perspective

Åkesson, Maria ; Edvardsson, Bo ; Tronvoll, Bård Rajkumar Roy, Professor ; Irene C.L. Ng, Professor ; Andy Neely, Professor

Journal of service management, 2014-01, Vol.25 (5), p.677-698 [Periódico revisado por pares]

Journal of Service Management

Texto completo disponível

Citações Citado por
4
CUSTOMER EXPECTATIONS OF REMOTE MAINTENANCE SERVICES IN THE MEDICAL EQUIPMENT INDUSTRY
CUSTOMER EXPECTATIONS OF REMOTE MAINTENANCE SERVICES IN THE MEDICAL EQUIPMENT INDUSTRY
Material Type:
Artigo 		Adicionar ao Meu Espaço

CUSTOMER EXPECTATIONS OF REMOTE MAINTENANCE SERVICES IN THE MEDICAL EQUIPMENT INDUSTRY

Paluch, Stefanie Rajkumar Roy, Professor ; Irene C.L. Ng, Professor ; Andy Neely, Professor

Journal of service management, 2014-10, Vol.25 (5), p.639-653 [Periódico revisado por pares]

Journal of Service Management

Texto completo disponível

Citações Citado por
5
An Innovative Uncertainty Management Framework to Support Contracting for Product-Service Availability
An Innovative Uncertainty Management Framework to Support Contracting for Product-Service Availability
Material Type:
Artigo 		Adicionar ao Meu Espaço

An Innovative Uncertainty Management Framework to Support Contracting for Product-Service Availability

Erkoyuncu, John A ; Roy, Rajkumar ; Shehab, Essam ; Kutsch, Elmar Rajkumar Roy, Professor ; Irene C.L. Ng, Professor ; Andy Neely, Professor

Journal of service management, 2014-10, Vol.25 (5), p.603-638 [Periódico revisado por pares]

Journal of Service Management

Texto completo disponível

Citações Citado por
6
Experience Psychology- A Proposed New Subfield of Service Management
Experience Psychology- A Proposed New Subfield of Service Management
Material Type:
Artigo 		Adicionar ao Meu Espaço

Experience Psychology- A Proposed New Subfield of Service Management

Chase, Richard B ; Dasu, Sriram Rajkumar Roy, Professor ; Irene C.L. Ng, Professor ; Andy Neely, Professor

Journal of service management, 2014-10, Vol.25 (5), p.574-577 [Periódico revisado por pares]

Journal of Service Management

Texto completo disponível

Citações Citado por
7
Organizing complex engineering operations throughout the lifecycle: A service-centred view and case studies
Organizing complex engineering operations throughout the lifecycle: A service-centred view and case studies
Material Type:
Artigo 		Adicionar ao Meu Espaço

Organizing complex engineering operations throughout the lifecycle: A service-centred view and case studies

Zhang, Yufeng ; Zhang, Lihong Rajkumar Roy, Professor ; Irene C.L. Ng, Professor ; Andy Neely, Professor

Journal of service management, 2014-10, Vol.25 (5), p.580-602 [Periódico revisado por pares]

Journal of Service Management

Texto completo disponível

Citações Citado por
8
Solution business models based on functional modularity - the case of complex capital goods
Solution business models based on functional modularity - the case of complex capital goods
Material Type:
Artigo 		Adicionar ao Meu Espaço

Solution business models based on functional modularity - the case of complex capital goods

Hellström, Magnus Rajkumar Roy, Professor ; Irene C.L. Ng, Professor ; Andy Neely, Professor

Journal of service management, 2014-10, Vol.25 (5), p.654-676 [Periódico revisado por pares]

Journal of Service Management

Texto completo disponível

Citações Citado por
9
Supplier sustainability assessment for the UK defence industry
Supplier sustainability assessment for the UK defence industry
Material Type:
Artigo 		Adicionar ao Meu Espaço

Supplier sustainability assessment for the UK defence industry

Emmanuel-Ebikake, Oyetola ; Roy, Rajkumar ; Shehab, Essam

International journal of productivity and performance management, 2014-01, Vol.63 (8), p.968-990 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

Texto completo disponível

Citações Citado por
10
Operations strategy for the effective delivery of integrated industrial product‐service offerings: Two exploratory defence industry case studies
Operations strategy for the effective delivery of integrated industrial product‐service offerings: Two exploratory defence industry case studies
Material Type:
Artigo 		Adicionar ao Meu Espaço

Operations strategy for the effective delivery of integrated industrial product‐service offerings: Two exploratory defence industry case studies

Priya Datta, Partha ; Roy, Rajkumar Demeter, Krisztina

International journal of operations & production management, 2011-01, Vol.31 (5), p.579-603 [Periódico revisado por pares]

Texto completo disponível

Citações Citado por

Personalize Seus Resultados

  1. Editar

Refine Search Results

Expandir Meus Resultados

  1.   

  • Realização: ABCD-USP USP   Logos de Redes Sociais: Freepik

Buscando em bases de dados remotas. Favor aguardar.