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1
What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite
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What Makes Teams Work: Group Effectiveness Research from the Shop Floor to the Executive Suite

Cohen, Susan G. ; Bailey, Diane E.

Journal of management, 1997-06, Vol.23 (3), p.239-290 [Periódico revisado por pares]

Thousand Oaks, CA: Sage Publications

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2
Validating the organizational climate measure: links to managerial practices, productivity and innovation
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Validating the organizational climate measure: links to managerial practices, productivity and innovation

Patterson, Malcolm G. ; West, Michael A. ; Shackleton, Viv J. ; Dawson, Jeremy F. ; Lawthom, Rebecca ; Maitlis, Sally ; Robinson, David L. ; Wallace, Alison M.

Journal of organizational behavior, 2005-06, Vol.26 (4), p.379-408 [Periódico revisado por pares]

Chichester, UK: John Wiley & Sons, Ltd

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3
The cross-level effects of culture and climate in human service teams
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Artigo
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The cross-level effects of culture and climate in human service teams

Glisson, Charles ; James, Lawrence R.

Journal of organizational behavior, 2002-09, Vol.23 (6), p.767-794 [Periódico revisado por pares]

Chichester, UK: John Wiley & Sons, Ltd

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4
When good news is bad news: the negative impact of positive customer feedback on front-line employee well-being
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When good news is bad news: the negative impact of positive customer feedback on front-line employee well-being

Nasr, Linda ; Burton, Jamie ; Gruber, Thorsten

The Journal of services marketing, 2015-09, Vol.29 (6/7), p.599-612 [Periódico revisado por pares]

Santa Barbara: Emerald Group Publishing Limited

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5
Decentralization Mislaid: On New Paternalism and Skepticism toward Experts
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Decentralization Mislaid: On New Paternalism and Skepticism toward Experts

Berg, Nathan

Review of behavioral economics, 2018-01, Vol.5 (3-4), p.361-387 [Periódico revisado por pares]

Boston - Delft: Now Publishers

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