Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
---|---|---|---|
21 |
Material Type: Artigo
|
![]() |
The co-creation experience from the customer perspective: its measurement and determinantsVerleye, Katrien Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos, DrJournal of service management, 2015-04, Vol.26 (2), p.321-342 [Periódico revisado por pares]Emerald Group Publishing LimitedTexto completo disponível |
22 |
Material Type: Artigo
|
![]() |
Internal market orientation as a value creation mechanismBoukis, AchilleasThe Journal of services marketing, 2019-04, Vol.33 (2), p.233-244 [Periódico revisado por pares]Santa Barbara: Emerald Publishing LimitedTexto completo disponível |
23 |
Material Type: Artigo
|
![]() |
Identifying categories of service innovation: A review and synthesis of the literatureSnyder, Hannah ; Witell, Lars ; Gustafsson, Anders ; Fombelle, Paul ; Kristensson, PerJournal of business research, 2016-07, Vol.69 (7), p.2401-2408 [Periódico revisado por pares]New York: Elsevier IncTexto completo disponível |
24 |
Material Type: Artigo
|
![]() |
The role of staff engagement in facilitating staff-led value co-creationMerrilees, Bill ; Miller, Dale ; Yakimova, RaisaJournal of service management, 2017-01, Vol.28 (2), p.250-264 [Periódico revisado por pares]Emerald Publishing LimitedTexto completo disponível |
25 |
Material Type: Artigo
|
![]() |
Relationship marketing: looking backwards towards the futurePayne, Adrian ; Frow, PennieThe Journal of Services Marketing, 2017-01, Vol.31 (1), p.11-15 [Periódico revisado por pares]Santa Barbara: Emerald Publishing LimitedTexto completo disponível |
26 |
Material Type: Artigo
|
![]() |
Lean Startup, Agile Methodologies and Customer Development for business model innovation: A systematic review and research agendaSilva, Diego Souza ; Ghezzi, Antonio ; Aguiar, Rafael Barbosa de ; Cortimiglia, Marcelo Nogueira ; ten Caten, Carla SchwengberInternational journal of entrepreneurial behaviour & research, 2020-05, Vol.26 (4), p.595-628 [Periódico revisado por pares]Bradford: Emerald Group Publishing LimitedTexto completo disponível |
27 |
Material Type: Artigo
|
![]() |
Co-creating value in post-communists contexts: capability perspectiveMitrega, Maciej ; Spacil, Vojtech ; Pfajfar, GregorThe Journal of services marketing, 2021-04, Vol.35 (2), p.169-181 [Periódico revisado por pares]Santa Barbara: Emerald Publishing LimitedTexto completo disponível |
28 |
Material Type: Artigo
|
![]() |
The context of experienceAkaka, Melissa Archpru ; Vargo, Stephen L ; Schau, Hope Jensen Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos, DrJournal of service management, 2015-04, Vol.26 (2), p.206-223 [Periódico revisado por pares]Emerald Group Publishing LimitedTexto completo disponível |
29 |
Material Type: Artigo
|
![]() |
Service-Dominant Orientation: Measurement and Impact on Performance OutcomesKarpen, Ingo O. ; Bove, Liliana L. ; Lukas, Bryan A. ; Zyphur, Michael J.Journal of retailing, 2015-03, Vol.91 (1), p.89-108 [Periódico revisado por pares]Greenwich: Elsevier IncTexto completo disponível |
30 |
Material Type: Artigo
|
![]() |
Value-in-acquisition: an institutional viewChipp, Kerry ; Williams, E. Patricia ; Lindgreen, AdamEuropean journal of marketing, 2019-11, Vol.53 (11), p.2373-2396 [Periódico revisado por pares]Bradford: Emerald Publishing LimitedTexto completo disponível |