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Co-creation practices: Their role in shaping a health care ecosystem
Co-creation practices: Their role in shaping a health care ecosystem
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Co-creation practices: Their role in shaping a health care ecosystem

Frow, Pennie ; McColl-Kennedy, Janet R. ; Payne, Adrian

Industrial marketing management, 2016-07, Vol.56, p.24-39 [Periódico revisado por pares]

New York: Elsevier Inc

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Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation
Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation
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Quality functions' use of customer feedback as activation triggers for absorptive capacity and value co-creation

Gremyr, Ida ; Birch-Jensen, Andrea ; Kumar, Maneesh ; Löfberg, Nina

International journal of operations & production management, 2022, Vol.42 (13), p.218-242 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

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3
Value co-creation and co-destruction in the Airbnb sharing economy
Value co-creation and co-destruction in the Airbnb sharing economy
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Value co-creation and co-destruction in the Airbnb sharing economy

Camilleri, Jeannette ; Neuhofer, Barbara

International journal of contemporary hospitality management, 2017-09, Vol.29 (9), p.2322-2340 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

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4
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters
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Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters

Luo, Jiaqi (Gemma) ; Wong, IpKin Anthony ; King, Brian ; Liu, Matthew Tingchi ; Huang, GuoQiong

International journal of contemporary hospitality management, 2019-04, Vol.31 (3), p.1309-1329 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

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5
Emerging trends in the literature of value co-creation: a bibliometric analysis
Emerging trends in the literature of value co-creation: a bibliometric analysis
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Emerging trends in the literature of value co-creation: a bibliometric analysis

Saha, Victor ; Mani, Venkatesh ; Goyal, Praveen

Benchmarking : an international journal, 2020-04, Vol.27 (3), p.981-1002 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

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6
Customer value co-creation in the hospitality and tourism industry: a systematic literature review
Customer value co-creation in the hospitality and tourism industry: a systematic literature review
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Customer value co-creation in the hospitality and tourism industry: a systematic literature review

Carvalho, Pedro ; Alves, Helena

International journal of contemporary hospitality management, 2023-01, Vol.35 (1), p.250-273 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

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7
Co-creation and higher order customer engagement in hospitality and tourism services: A critical review
Co-creation and higher order customer engagement in hospitality and tourism services: A critical review
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Co-creation and higher order customer engagement in hospitality and tourism services: A critical review

Chathoth, Prakash K. ; Ungson, Gerardo R. ; Harrington, Robert J. ; Chan, Eric S.W.

International journal of contemporary hospitality management, 2016-02, Vol.28 (2), p.222-245 [Periódico revisado por pares]

Bradford: Emerald Group Publishing Limited

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8
The changing role of the health care customer: review, synthesis and research agenda
The changing role of the health care customer: review, synthesis and research agenda
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The changing role of the health care customer: review, synthesis and research agenda

McColl-Kennedy, Janet R. ; Snyder, Hannah ; Elg, Mattias ; Witell, Lars ; Helkkula, Anu ; Hogan, Suellen J. ; Anderson, Laurel

Journal of service management, 2017-01, Vol.28 (1), p.2-33 [Periódico revisado por pares]

Emerald Publishing Limited

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9
The co-creation experience from the customer perspective: its measurement and determinants
The co-creation experience from the customer perspective: its measurement and determinants
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The co-creation experience from the customer perspective: its measurement and determinants

Verleye, Katrien Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos, Dr

Journal of service management, 2015-04, Vol.26 (2), p.321-342 [Periódico revisado por pares]

Emerald Group Publishing Limited

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10
The role of staff engagement in facilitating staff-led value co-creation
The role of staff engagement in facilitating staff-led value co-creation
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The role of staff engagement in facilitating staff-led value co-creation

Merrilees, Bill ; Miller, Dale ; Yakimova, Raisa

Journal of service management, 2017-01, Vol.28 (2), p.250-264 [Periódico revisado por pares]

Emerald Publishing Limited

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