Result Number | Material Type | Add to My Shelf Action | Record Details and Options |
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1 |
Material Type: Artigo
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The influence of technology on the performance of Brazilian call centersPaulo Roberto Gião Felipe Mendes Borini; Moacir de Miranda Oliveira JuniorJISTEM : Journal of Information Systems and Technology Management São Paulo v. 7, n. 2, p. 335-352, 2010São Paulo 2010Acesso online |
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2 |
Material Type: Artigo
|
The influence of technology on the performance of Brazilian call centersPaulo Roberto Gião Felipe Mendes Borini; Moacir de Miranda Oliveira JuniorJISTEM : Journal of Information Systems and Technology Management São Paulo v. 7, n. 2, p. 335-352, 2010São Paulo 2010Acesso online |