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When the patient is the expert: measuring patient experience and satisfaction with careLarson, Elysia ; Sharma, Jigyasa ; Bohren, Meghan A ; Tunçalp, ÖzgeBulletin of the World Health Organization, 2019-08, Vol.97 (8), p.563-569 [Periódico revisado por pares]Switzerland: World Health OrganizationTexto completo disponível |