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Factors influencing consumers’ continuance purchase intention of local food via online food delivery services: the moderating role of gender
Factors influencing consumers’ continuance purchase intention of local food via online food delivery services: the moderating role of gender
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Factors influencing consumers’ continuance purchase intention of local food via online food delivery services: the moderating role of gender

Teo, Siew Chein ; Liew, Tze Wei ; Lim, Hong Yik

Cogent business & management, 2024-12, Vol.11 (1) [Periódico revisado por pares]

Taylor & Francis Group

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2
Service-dominant logic perspective on technology-based business incubator
Service-dominant logic perspective on technology-based business incubator
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Service-dominant logic perspective on technology-based business incubator

Yuliana, Eka ; Putro, Utomo Sarjono ; Hermawan, Pri ; Ghina, Astri

Cogent business & management, 2024-12, Vol.11 (1) [Periódico revisado por pares]

Taylor & Francis Group

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3
Cultural friction during intercultural service encounters with Chinese tourists: perspectives from hotel employees in Australia
Cultural friction during intercultural service encounters with Chinese tourists: perspectives from hotel employees in Australia
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Cultural friction during intercultural service encounters with Chinese tourists: perspectives from hotel employees in Australia

Liang, Wen Hao

Cogent social sciences, 2024-12, Vol.10 (1) [Periódico revisado por pares]

Taylor & Francis Group

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4
A bartender, a brand rep and a customer walk into a bar: an exploration of the expert middleperson in the Persuasion Knowledge Model
A bartender, a brand rep and a customer walk into a bar: an exploration of the expert middleperson in the Persuasion Knowledge Model
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A bartender, a brand rep and a customer walk into a bar: an exploration of the expert middleperson in the Persuasion Knowledge Model

Wagn, Lauren ; Penner, Sara

Cogent business & management, 2024-12, Vol.11 (1) [Periódico revisado por pares]

Taylor & Francis Group

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5
Intellectual progression of green service research: a bibliometric examination and avenues for future research
Intellectual progression of green service research: a bibliometric examination and avenues for future research
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Intellectual progression of green service research: a bibliometric examination and avenues for future research

Ogunmokun, Oluwatobi A. ; Ikhide, Juliet E. ; Nedu Osakwe, Christian ; Jibril, Abdul Bashiru

Cogent social sciences, 2024-12, Vol.10 (1) [Periódico revisado por pares]

Taylor & Francis Group

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6
Monitoring emotions throughout the onboard customer journey – evidence from the travel and tourism industry
Monitoring emotions throughout the onboard customer journey – evidence from the travel and tourism industry
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Monitoring emotions throughout the onboard customer journey – evidence from the travel and tourism industry

Gerou, Anastasia

Cogent social sciences, 2024-12, Vol.10 (1) [Periódico revisado por pares]

Taylor & Francis Group

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7
Exploring a new service prospect: customer’ intention determinants in light of utaut theory
Exploring a new service prospect: customer’ intention determinants in light of utaut theory
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Exploring a new service prospect: customer’ intention determinants in light of utaut theory

Chuong, Huynh Ngoc ; Uyen, Vo Tran Phuong ; Ngan, Nguyen Dang Phuong ; Tram, Nguyen Thi Bao ; Tran, Le Nguyen Bao ; Ha, Nguyen Thi Thu

Cogent business & management, 2024-12, Vol.11 (1) [Periódico revisado por pares]

Taylor & Francis Group

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8
Role ambiguity and role conflict effects on employees’ emotional exhaustion in healthcare services in Tanzania
Role ambiguity and role conflict effects on employees’ emotional exhaustion in healthcare services in Tanzania
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Role ambiguity and role conflict effects on employees’ emotional exhaustion in healthcare services in Tanzania

Mwakyusa, John R. P. ; Mcharo, Evelyne Willy

Cogent business & management, 2024-12, Vol.11 (1) [Periódico revisado por pares]

Taylor & Francis Group

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9
A review of ancillary services in the airline industry
A review of ancillary services in the airline industry
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A review of ancillary services in the airline industry

Liu, Honglin ; Abdullah, Nawal Hanim Binti ; Lee, Shin Yiing

Cogent business & management, 2024-12, Vol.11 (1) [Periódico revisado por pares]

Taylor & Francis Group

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10
Evaluating the impact of service encounter incivility on employee job stress, turnover intentions and labor attrition: a study on frontline employees in the fast food service industry
Evaluating the impact of service encounter incivility on employee job stress, turnover intentions and labor attrition: a study on frontline employees in the fast food service industry
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Evaluating the impact of service encounter incivility on employee job stress, turnover intentions and labor attrition: a study on frontline employees in the fast food service industry

Dangaiso, Phillip ; Mukucha, Paul

Cogent business & management, 2024-12, Vol.11 (1) [Periódico revisado por pares]

Taylor & Francis Group

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