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1
Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry
Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry
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Towards a Maturity Model to Measure Organizational Agility in the Software and IT Services Industry

Wendler, Roy

Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden

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2
Staff planning and scheduling in the service industry an application to US Postal Service mail processing and distribution centers
Staff planning and scheduling in the service industry an application to US Postal Service mail processing and distribution centers
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Staff planning and scheduling in the service industry an application to US Postal Service mail processing and distribution centers

Wan, Lin, Bard, Jonathan F

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3
A comparative analysis of the U.S. and Chinese automotive financial service industry
A comparative analysis of the U.S. and Chinese automotive financial service industry
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A comparative analysis of the U.S. and Chinese automotive financial service industry

Yan, Mengmeng

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4
Service switching model, SSM, a model of customer switching behavior in the services industry
Service switching model, SSM, a model of customer switching behavior in the services industry
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Service switching model, SSM, a model of customer switching behavior in the services industry

Bansal, Harvir S

National Library of Canada = Bibliothèque nationale du Canada

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5
Factors determining firm survival : empirical evidence from Swiss manufacturing, construction, trade and service industries
Factors determining firm survival : empirical evidence from Swiss manufacturing, construction, trade and service industries
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Factors determining firm survival : empirical evidence from Swiss manufacturing, construction, trade and service industries

Kaiser, Christian

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6
Customer orientation in service industries : consequences for customer value, leadership and HRM
Customer orientation in service industries : consequences for customer value, leadership and HRM
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Customer orientation in service industries : consequences for customer value, leadership and HRM

Graf, Albert

S.l. : s.n.

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7
Collaborative capability in vendor-service provider relationships : construct development and empirical analysis in the software service industry
Collaborative capability in vendor-service provider relationships : construct development and empirical analysis in the software service industry
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Collaborative capability in vendor-service provider relationships : construct development and empirical analysis in the software service industry

Schreiner, Melanie

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8
Organizational and group antecedents of workgroup innovativeness in a service industry
Organizational and group antecedents of workgroup innovativeness in a service industry
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Organizational and group antecedents of workgroup innovativeness in a service industry

Nsenduluka, Evaristo

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9
Relative prices and inflation : an empirical analysis of firm-level price data from selected Swiss service industries
Relative prices and inflation : an empirical analysis of firm-level price data from selected Swiss service industries
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Relative prices and inflation : an empirical analysis of firm-level price data from selected Swiss service industries

Minsch, Rudolf

Bamberg : Difo-Dr

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10
Multi-channel distribution strategies in the financial services industry
Multi-channel distribution strategies in the financial services industry
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Multi-channel distribution strategies in the financial services industry

Dahmen, Patrick

[S.l.] : [s.n.]

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