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Material Type: Artigo
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A three-model comparison of the relationship between quality, satisfaction and loyalty: an empirical study of the Chinese healthcare systemLei, Ping ; Jolibert, AlainBMC health services research, 2012-11, Vol.12 (1), p.436-436, Article 436 [Periódico revisado por pares]England: BioMed Central LtdTexto completo disponível |