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Look who's taking notes in your clinic: mystery shoppers as evaluators in sexual health servicesBaraitser, Paula ; Pearce, Vikki ; Walsh, Nathalie ; Cooper, Richard ; Brown, Kirsty Collander ; Holmes, Jo ; Smith, Lovelle ; Boynton, PetraHealth expectations : an international journal of public participation in health care and health policy, 2008-03, Vol.11 (1), p.54-62 [Periódico revisado por pares]Oxford, UK: Blackwell Publishing LtdTexto completo disponível |