skip to main content
Idioma:
Resultados 1 2 3 4 5 next page
Mostrar Somente
Refinado por: xxx: xxx remover
Result Number Material Type Add to My Shelf Action Record Details and Options
1
How to respond to negative online reviews: language style matters
How to respond to negative online reviews: language style matters
Material Type:
Artigo 		Adicionar ao Meu Espaço

How to respond to negative online reviews: language style matters

Zhang, Shu ; Su, Lixun ; Zhuang, Weiling ; Babin, Barry J.

Journal of service theory and practice, 2024-03 [Periódico revisado por pares]

Texto completo disponível

Citações Citado por
2
Human employees versus robotic employees: Customers and hotel managers' perceived experience at unmanned smart hotels
Human employees versus robotic employees: Customers and hotel managers' perceived experience at unmanned smart hotels
Material Type:
Artigo 		Adicionar ao Meu Espaço

Human employees versus robotic employees: Customers and hotel managers' perceived experience at unmanned smart hotels

Cheong, Fan ; Law, Rob

Cogent social sciences, 2023-12, Vol.9 (1) [Periódico revisado por pares]

Abingdon: Cogent

Texto completo disponível

Citações Citado por
3
Corporate communication on social media: a case study before and during pandemic COVID-19
Corporate communication on social media: a case study before and during pandemic COVID-19
Material Type:
Artigo 		Adicionar ao Meu Espaço

Corporate communication on social media: a case study before and during pandemic COVID-19

Mušanović, Jelena ; Dorčić, Jelena ; Gregorić, Maja

Corporate communications, 2023-05, Vol.28 (4), p.582-598 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

Texto completo disponível

Citações Citado por
4
Ask Amy: I said I would help with the hotel bill — not pay the whole thing
Ask Amy: I said I would help with the hotel bill — not pay the whole thing
Material Type:
Artigo de Jornal 		Adicionar ao Meu Espaço

Ask Amy: I said I would help with the hotel bill — not pay the whole thing

Dickinson, Amy

The Washington post (Washington, D.C. 1974. Online), 2022-12-17

Washington, D.C: WP Company LLC d/b/a The Washington Post

Texto completo disponível

Citações Citado por
5
How about the service perception during the COVID-19 pandemic: an analysis of tourist experiences from user-generated content on TripAdvisor
How about the service perception during the COVID-19 pandemic: an analysis of tourist experiences from user-generated content on TripAdvisor
Material Type:
Artigo 		Adicionar ao Meu Espaço

How about the service perception during the COVID-19 pandemic: an analysis of tourist experiences from user-generated content on TripAdvisor

Saydam, Mehmet Bahri ; Olorunsola, Victor Oluwafemi ; Avci, Turgay ; Dambo, Tamar Haruna ; Beyar, Kadir

Tourism critiques, 2022-08, Vol.3 (1), p.16-41 [Periódico revisado por pares]

Bingley: Emerald Group Publishing Limited

Texto completo disponível

Citações Citado por
6
A quantitative method for opinion ratings and analysis: an event study
A quantitative method for opinion ratings and analysis: an event study
Material Type:
Artigo 		Adicionar ao Meu Espaço

A quantitative method for opinion ratings and analysis: an event study

Akeb, Hakim ; Lévy, Aldo ; Rdali, Mohamed

Annals of operations research, 2022-06, Vol.313 (2), p.625-638 [Periódico revisado por pares]

New York: Springer US

Texto completo disponível

Citações Citado por
7
Customer Nontransactional Value Cocreation in an Online Hotel Brand Community: Driving Motivation, Engagement Behavior, and Value Beneficiary
Customer Nontransactional Value Cocreation in an Online Hotel Brand Community: Driving Motivation, Engagement Behavior, and Value Beneficiary
Material Type:
Artigo 		Adicionar ao Meu Espaço

Customer Nontransactional Value Cocreation in an Online Hotel Brand Community: Driving Motivation, Engagement Behavior, and Value Beneficiary

Shin, Hakseung ; Perdue, Richard R.

Journal of travel research, 2022-05, Vol.61 (5), p.1088-1104 [Periódico revisado por pares]

Los Angeles, CA: SAGE Publications

Texto completo disponível

Citações Citado por
8
Combating Sex Trafficking: The Role of the Hotel—Moral and Ethical Questions
Combating Sex Trafficking: The Role of the Hotel—Moral and Ethical Questions
Material Type:
Artigo 		Adicionar ao Meu Espaço

Combating Sex Trafficking: The Role of the Hotel—Moral and Ethical Questions

Jeng, Chu-Chuan ; Huang, Edward ; Meo, Sarah ; Shelley, Louise

Religions (Basel, Switzerland ), 2022-02, Vol.13 (2), p.138 [Periódico revisado por pares]

Basel: MDPI AG

Texto completo disponível

Citações Citado por
9
Victimizations and surviving of workplace violence against waitresses in southern Ethiopia
Victimizations and surviving of workplace violence against waitresses in southern Ethiopia
Material Type:
Artigo 		Adicionar ao Meu Espaço

Victimizations and surviving of workplace violence against waitresses in southern Ethiopia

Zewude, Bewunetu ; Habtegiorgis, Tewodros Winter, Samantha C

PloS one, 2021-12, Vol.16 (12), p.e0261883-e0261883 [Periódico revisado por pares]

United States: Public Library of Science

Texto completo disponível

Citações Citado por
10
Updates in service standards in hotels: how COVID-19 changed operations
Updates in service standards in hotels: how COVID-19 changed operations
Material Type:
Artigo 		Adicionar ao Meu Espaço

Updates in service standards in hotels: how COVID-19 changed operations

Chan, Janelle ; Gao, Yixing (Lisa) ; McGinley, Sean

International journal of contemporary hospitality management, 2021-07, Vol.33 (5), p.1668-1687 [Periódico revisado por pares]

Bradford: Emerald Publishing Limited

Texto completo disponível

Citações Citado por
Resultados 1 2 3 4 5 next page

Personalize Seus Resultados

  1. Editar

Refine Search Results

Expandir Meus Resultados

  1.   

Mostrar Somente

  1. Revistas revisadas por pares (38)

Refinar Meus Resultados

Tipo de Recurso 

  1. Artigos  (70)
  2. magazinearticle  (16)
  3. Artigos de Jornal  (9)
  4. Resenhas  (1)
  5. Newsletter Articles  (1)
  6. Mais opções open sub menu

Data de Publicação 

De até
Refinar
  1. Antes de1998  (27)
  2. 1998Até2006  (13)
  3. 2007Até2012  (19)
  4. 2013Até2019  (22)
  5. Após 2019  (17)
  6. Mais opções open sub menu

  • Realização: ABCD-USP USP   Logos de Redes Sociais: Freepik

Buscando em bases de dados remotas. Favor aguardar.