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Material Type: Artigo
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Syrian Refugees and their re-entry to 'normality': the role of service industriesShneikat, Belal ; Ryan, ChrisThe Service industries journal, 2018-03, Vol.38 (3-4), p.201-227 [Periódico revisado por pares]London: RoutledgeTexto completo disponível |
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Material Type: Artigo
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The impact of employee satisfaction on quality and profitability in high-contact service industriesYee, Rachel W.Y. ; Yeung, Andy C.L. ; Cheng, T.C. EdwinJournal of operations management, 2008-09, Vol.26 (5), p.651-668 [Periódico revisado por pares]Chicago: Elsevier B.VTexto completo disponível |
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Material Type: Artigo
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Technological paradigms, regimes and trajectories: Manufacturing and service industries in a new taxonomy of sectoral patterns of innovationCastellacci, FulvioResearch policy, 2008-07, Vol.37 (6), p.978-994 [Periódico revisado por pares]Amsterdam: Elsevier B.VTexto completo disponível |
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Material Type: Artigo
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The effect of R&D investment on firm value: An examination of US manufacturing and service industriesEhie, Ike C. ; Olibe, KingsleyInternational journal of production economics, 2010-11, Vol.128 (1), p.127-135 [Periódico revisado por pares]Amsterdam: Elsevier B.VTexto completo disponível |
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Material Type: Artigo
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Unintentional coopetition in the service industries: The case of Pyhä-Luosto tourism destination in the Finnish LaplandKylänen, Mika ; Rusko, RaunoEuropean management journal, 2011-06, Vol.29 (3), p.193-205 [Periódico revisado por pares]Oxford: Elsevier LtdTexto completo disponível |
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Material Type: Artigo
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ECONOMIES OF DENSITY AND PRODUCTIVITY IN SERVICE INDUSTRIES: AN ANALYSIS OF PERSONAL SERVICE INDUSTRIES BASED ON ESTABLISHMENT-LEVEL DATAMorikawa, MasayukiThe review of economics and statistics, 2011-02, Vol.93 (1), p.179-192 [Periódico revisado por pares]Cambridge: MIT PressTexto completo disponível |
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Material Type: Artigo
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Perceived value: a critical examination of definitions, concepts and measures for the service industryBoksberger, Philipp E ; Melsen, LisaThe Journal of services marketing, 2011-05, Vol.25 (3), p.229-240 [Periódico revisado por pares]Santa Barbara: Emerald Group Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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The service-profit chain: An empirical analysis in high-contact service industriesYee, Rachel W.Y. ; Yeung, Andy C.L. ; Cheng, T.C.E.International journal of production economics, 2011-04, Vol.130 (2), p.236-245 [Periódico revisado por pares]Amsterdam: Elsevier B.VTexto completo disponível |
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Material Type: Artigo
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Enhancing customers’ continued mobile app use in the service industryLee, Seonjeong (Ally)The Journal of services marketing, 2018-11, Vol.32 (6), p.680-691 [Periódico revisado por pares]Santa Barbara: Emerald Publishing LimitedTexto completo disponível |
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Material Type: Artigo
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The relationships among leadership, goal orientation, and service quality in high-contact service industries: An empirical studyYee, Rachel W.Y. ; Lee, Peter K.C. ; Yeung, Andy C.L. ; Cheng, T.C.E.International journal of production economics, 2013-02, Vol.141 (2), p.452-464 [Periódico revisado por pares]Amsterdam: Elsevier B.VTexto completo disponível |