Business process management models, techniques, and empirical studies
Wil van der Aalst Jorg Desel; Andreas Oberweis
Goos, G., ed; Hartmanis, J., ed; Leeuwen, J. van, ed Lecture Notes in Computer Science Berlin, Springer-Verlag, c1985-Berlin Springer-Verlag c2000
Localização: IFSC - Inst. Física de São Carlos (P621.38195 L471 v.1806 )(Acessar)