Service robots and hotel guests’ perceptions: anthropomorphism and stereotypes

Song, Xiaoxiao ; Li, Yunpeng ; Leung, Xi Yu ; Mei, Dong

Tourism review (Association internationale d'experts scientifiques du tourisme), 2024-02, Vol.79 (2), p.505-522 [Periódico revisado por pares]

Bingley: Emerald Publishing Limited

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