SEIPS 2.0: a human factors framework for studying and improving the work of healthcare professionals and patients
Holden, Richard J. ; Carayon, Pascale ; Gurses, Ayse P. ; Hoonakker, Peter ; Hundt, Ann Schoofs ; Ozok, A. Ant ; Rivera-Rodriguez, A. Joy
Ergonomics, 2013-11, Vol.56 (11), p.1669-1686 [Periódico revisado por pares]London: Taylor & Francis
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