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Knowledge exploration-exploitation and information technology: crisis management of teaching-learning scenario in the COVID-19 outbreak

Saide, Saide ; Sheng, Margaret L.

Technology analysis & strategic management, 2021-08, Vol.33 (8), p.927-942 [Periódico revisado por pares]

Abingdon: Routledge

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  • Título:
    Knowledge exploration-exploitation and information technology: crisis management of teaching-learning scenario in the COVID-19 outbreak
  • Autor: Saide, Saide ; Sheng, Margaret L.
  • Assuntos: Coronaviruses ; COVID-19 ; crisis times (e.g. COVID-19) ; Distance learning ; Education ; Explicit knowledge ; Exploitation ; Exploration ; Handedness ; Information management ; Information sharing ; information systems (online learning) ; Information technology ; knowledge exploration-exploitation ; Knowledge management ; Learning ; Literature reviews ; Management of crises ; Pandemics ; Teaching ; Technology transfer ; Viral diseases
  • É parte de: Technology analysis & strategic management, 2021-08, Vol.33 (8), p.927-942
  • Descrição: Education institution closure is considered as an effective way to prevent coronavirus (COVID-19) pandemic. However, there are several challenges concerning teaching and learning activities (knowledge transfer) in crisis times such a COVID-19. This study aims to provide a holistic view of knowledge transfer and information technology scenario in the education sector during COVID-19 or another uncertain environment. A systematic literature review was conducted by several search techniques such as study selection, synthesis of papers, and reporting the results. A total of 290 peer-reviewed research studies were carried out. These articles were filtered, and 51 relevant articles were selected. The study mainly contributes by illustrating the schema or scenario of effective knowledge transfer of the teaching-learning process in the context of coronavirus crisis through maximising the information technology (IT) tools and knowledge management (KM) approach. Several factors namely IT tools of remote and online learning, knowledge exploration-exploitation, education's knowledge types (tacit-explicit knowledge), and internal-external knowledge in education were identified. The study further provides the new paradigm for future study. Additionally, several concepts and theories were merged, namely SECI theory and ambidexterity view (knowledge exploration and knowledge exploitation). Future studies may extend the research area to different types of organisations and extend this model into empirical tests.
  • Editor: Abingdon: Routledge
  • Idioma: Inglês
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  • Realização: ABCD-USP USP   Logos de Redes Sociais: Freepik

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