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Cloud computing projects: critical success factors

Correia, Silvia Regina Veronezi; Martens, Cristina Dai Prá Martens

RAUSP Management Journal; v. 58 n. 1 (2023); 05-21

Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade 2023-03-29

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  • Título:
    Cloud computing projects: critical success factors
  • Autor: Correia, Silvia Regina Veronezi; Martens, Cristina Dai Prá Martens
  • Assuntos: Cloud Computing; Critical Success Factors; Project Management
  • É parte de: RAUSP Management Journal; v. 58 n. 1 (2023); 05-21
  • Descrição: Purpose – The purpose of this article is to identify the critical success factors (CSFs) of informationtechnology (IT) projects using cloud computing. CSFs are variables that can influence the success of projectsand therefore need to be identified and managed appropriately. Design/methodology/approach – This is an exploratory qualitative study with 23 experts in cloudcomputing projects through semi-structured interviews. The data was analyzed using contentanalysis. Findings – The results present a list of CSFs for projects in a cloud computing environment. The studydemonstrated that the CSF with greater relevance to cloud projects is the team’s technical capacity, followedby the support of senior management and the team’s soft skills. In addition, results demonstrated thatcontract item management is a limiting factor for cloud projects. Research limitations/implications – The sample comprised only Brazilian experts, so it may notrepresent the same scenario as in other locations. The CSF ratio for cloud computing projects may varydepending on the company’s maturity in projects of this nature. Practical implications – The CSF relationship can guide managers in properly conducting cloudcomputing projects, contributing to minimizing the risks and challenges that may interfere with theproject. Social implications – The relationship of the CSFs in cloud computing projects proposed fills a gap instudies specifically related to this context and tries to minimize project managers’ stress. Originality/value – Contract items for the cloud context are added to the CSF literature in IT projects,which have not been addressed so far.
  • Títulos relacionados: https://www.revistas.usp.br/rmj/article/view/210026/192542; https://www.revistas.usp.br/rmj/article/view/210026/192541
  • Editor: Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade
  • Data de criação/publicação: 2023-03-29
  • Formato: Adobe PDF
  • Idioma: Inglês
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