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AI with a Human Face

Seymour, Mike ; Lovallo, Dan ; Riemer, Kai ; Dennis, Alan R ; Yuan, Lingyao (Ivy)

Harvard business review, 2023-03, p.1

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Título:
AI with a Human Face
Autor: Seymour, Mike ; Lovallo, Dan ; Riemer, Kai ; Dennis, Alan R ; Yuan, Lingyao (Ivy)
Materias: Artificial intelligence ; Digital technology ; Human resource management ; Human-computer interaction ; Technology adoption
Es parte de: Harvard business review, 2023-03, p.1
Notas: content type line 24
ObjectType-Feature-1
SourceType-Magazines-1
Descripción: Seymour et al describes the various types of digital humans, looks at use cases, and presents examples of digital employees working in organizations today. All companies want to provide their customers with richer and more engaging experiences. The challenge is how to scale the experiences in a way that does not depersonalize or commodify them. Enter the digital human. Rapid progress in computer graphics, coupled with advances in AI, is putting humanlike faces on chatbots and other computer-based interfaces. Digital humans now work in a range of roles such as sales assistant, corporate trainer, and social media influencer. They may not be as capable or versatile as human employees, but they have clear advantages in terms of cost, customizability, and scalability.
Editor: Boston: Harvard Business Review
Idioma: Inglés

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