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Os (des)caminhos
da
comunicação
na implantação do Programa de Qualidade Total na Universidade Brasileira
Cleusa Andrade Scroferneker Margarida Maria Krohling Kunsch
2000
Available at
ECA - Escola de Comunicações e Artes
(t658.45 S435d e.2 )
(GetIt)
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