Deficiencies of business processes in health-care institutions: a case of ophthalmology outpatient clinic

Žvanut, Boštjan ; Frank, Nuša ; Trobec, Irena

Zdravstveno varstvo, 2011-01, Vol.50 (2), p.131 [Periódico revisado por pares]

Ljubljana: Institute of Public Health of the Republic of Slovenia

Texto completo disponível