Studying the cost and value of library and information services: Applying functional cost analysis to the library in transition
Abels, Eileen G. ; Kantor, Paul B. ; Saracevic, Tefko
Journal of the American Society for Information Science, 1996-03, Vol.47 (3), p.217-227Washington, D.C: Wiley Subscription Services, Inc., A Wiley Company
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