Idioma:

Meanings of quality of care: Perspectives of Portuguese health professionals and patients

Silva, Sílvia A. ; Costa, Patrícia L. ; Costa, Rita ; Tavares, Susana M. ; Leite, Ema S. ; Passos, Ana M.

British journal of health psychology, 2013-11, Vol.18 (4), p.858-873 [Periódico revisado por pares]

London: Blackwell Publishing Ltd

Texto completo disponível

Citações Citado por

Enviar para

Título:
Meanings of quality of care: Perspectives of Portuguese health professionals and patients
Autor: Silva, Sílvia A. ; Costa, Patrícia L. ; Costa, Rita ; Tavares, Susana M. ; Leite, Ema S. ; Passos, Ana M.
Assuntos: Access ; Adult ; After care ; Aged ; Attitude of Health Personnel ; Attitude to Health ; Availability ; Biological and medical sciences ; Content analysis ; Doctors ; Female ; Focus Groups ; Health professionals ; Health services ; Health staff related problems. Vocational training ; Health status ; Hospitals ; Humans ; Male ; Meaning ; Medical personnel ; Medical sciences ; Medical Staff, Hospital ; Middle Aged ; Nurses ; Nursing Staff, Hospital ; Patients ; Physicians ; Portugal ; Psychology. Psychoanalysis. Psychiatry ; Psychopathology. Psychiatry ; Qualitative Research ; Quality of care ; Quality of Health Care ; Social psychiatry. Ethnopsychiatry
É parte de: British journal of health psychology, 2013-11, Vol.18 (4), p.858-873
Notas: istex:E7DAF4948F5E352ADC3C25D0791C6D7526906BAC
ArticleID:BJHP12031
European Union's Seventh Framework Programme - No. 242084
ark:/67375/WNG-N7S2KF71-X
ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 23
ObjectType-Article-2
ObjectType-Feature-1
Descrição: Objectives The main goal of this study is to explore what is meant by “quality of care” (QoC) by both health professionals and patients. This research also intends to compare the perspectives of nurses, doctors and patients in order to understand whether these different actors share similar views on what represents QoC. Design and methods A qualitative study was conducted. The study consisted in 44 semi‐structured individual interviews (11 doctors; 23 nurses; 10 patients) and in three focus groups (20 participants: doctors, nurses, patients). Participants were doctors, nurses and patients from several Hospitals in Portugal. Data were analysed using content analysis methodology with MaxQDA software. Results The main content analysis' results revealed that all participants emphasize technical and interpersonal dimensions of QoC. Nevertheless, professionals stressed the availability of equipment and supplies and the conditions of health care indoor facilities. Patients focused more on their access to health services, namely the availability of health professionals, and on the health status outcome after care. In what the differences between doctors and nurses are concerned, the former tend to highlight the technical aspects of care more than the nurses, who tend to refer interpersonal aspects immediately. Conclusions Although nowadays the importance of health care quality has become well‐recognized, its definition is still complex. Given that specific aspects are more valued by certain groups than others, it is important to take in consideration all the stakeholder's perspectives when measuring QoC in order to continuously improve it in the ‘real’ settings.
Editor: London: Blackwell Publishing Ltd
Idioma: Inglês

Links

Voltar para lista de resultados

Anterior Resultado 9 Avançar Ir para próxima página

Realização: Logos de Redes Sociais:

Meanings of quality of care: Perspectives of Portuguese health professionals and patients

Silva, Sílvia A. ; Costa, Patrícia L. ; Costa, Rita ; Tavares, Susana M. ; Leite, Ema S. ; Passos, Ana M.

London: Blackwell Publishing Ltd

Buscando em bases de dados remotas. Favor aguardar.