Quality management in services marketing levels of acceptance of financial services in mailing agencies

Maria Aparecida Gouvêa Geraldo Luciano Toledo; Lino Nogueira Rodrigues Filho; Annual POMS Conference (15. 2004 Cancun, Mexico); World POMS Conference (2. 2004 Cancun, Mexico)

POM´s expanding constellation : conference papaers Miami : POMS/EurOMA/JSPM, 2004

Miami POMS/EurOMA/JSPM 2004

Localização: FEA - Fac. Econ. Adm. Contab. e Atuária    (658.503 A615 ) e outros locais(Acessar)