Idioma:

Social network analysis in telecommunications

Reis Pinheiro, Carlos Andre

Texto completo disponível

Citações Citado por

Título:
Social network analysis in telecommunications
Autor: Reis Pinheiro, Carlos Andre
Assuntos: BUSINESS & ECONOMICS ; Customer relations ; Customer services ; Social networks ; Strategic Planning ; Technological innovations ; Telecommunication
Notas: Available also in a print ed.
Mode of access: Internet via World Wide Web.
Title from title screen.
Descrição: A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry. - Reveals how telecommunications companies can effectively enhance their relationships with customers - Provides the groundwork for defining social network analysis - Defines the tools that can be used to address social network problems A must-read for any professionals eager to distinguish their products in the marketplace, this book shows you how to get it done right, with social network analysis.
Títulos relacionados: Wiley and SAS business series
Editor: Hoboken, N.J: John Wiley & Sons, Inc
Data de criação/publicação: 2011
Formato: 306
Idioma: Inglês

Voltar para lista de resultados