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The impact of information technology on organizational design: Example in health organization

Petkovic, Mirjana ; Lukic, Jelena

Sociologija, 2013-01, Vol.55 (3), p.439-460 [Periódico revisado por pares]

Sociological Scientific Society of Serbia

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  • Título:
    The impact of information technology on organizational design: Example in health organization
  • Autor: Petkovic, Mirjana ; Lukic, Jelena
  • Assuntos: Big Data ; change resistance ; Decision making ; Employees ; Health Care Services ; health organization ; Health services ; Information and communication technologies ; Information Technology ; Medical Technology ; motivation ; Organization theory ; organizational design ; Organizational Effectiveness ; Organizational Research ; Quality of Life ; Resistance ; Social development ; Social Integration ; Standard of Living
  • É parte de: Sociologija, 2013-01, Vol.55 (3), p.439-460
  • Notas: ObjectType-Article-2
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  • Descrição: The aim of this paper is to explore the impact of information technology (IT) on organization including all elements that are integral part of organizational design through Star Model (Kates and Galbraith, 2007), and to show that IT has become an important strategic resource that provides a concentration of all relevant information for quality decision-making and integration of complex organization with the concept of ?Big Data? (Manyika et al, 2011). In order to achieve the aim, research was performed in organization in the health sector which affects the quality of life and standard of living. TheIT impact on organizational design and through him on organizational effectiveness in the health care is visible and provide insight into the implications of information technology and opportunities for reasoning about matters that are the subject of research: whether and how information technology causes changes in the design of the organization; whether it affects all elements of design equally; on which elements has the most intense impact and why; whether and why employees and users of health services exhibit resistance to information technology; under what conditions can be reduced or completely eliminated the resistance of employees and users of health services? Cilj rada je da istrazi uticaj informacione tehnologije (IT) na organizaciju ukljucujuci sve njene elemente, koji prema Modelu zvezde (Kates i Galbraith, 2007) cine sastavni deo organizacionog dizajna, kao i da ukaze da je IT postala strateski vazan resurs koji obezbedjuje koncentraciju svih relevantnih informacija za kvalitetno odlucivanje i integraciju kompleksnih organizacija preko koncepta ?Big Data? (Manyika et al, 2011). Za potrebe provere polaznih stavova, izvrseno je istrazivanje u organizaciji iz sektora zdravstva. Izbor organizacije iz oblasti zdravstva motivisan je cinjenicom da je zdravstvo izuzetno vazan segment koji utice na kvalitet zivota i zivotni standard gradjana i da su uticaji IT na organizacioni dizajn i preko njega na efikasnost organizacije u zdravstvu vidljivi i daju dobar uvid u implikacije informacione tehnologije i mogucnosti za zakljucivanje o pitanjima koja su predmet istrazivanja: da li i na koji nacin informaciona tehnologija uzrokuje promene u dizajnu organizacije; da li utice na sve elemente dizajna podjednako; na koje elemente ima najintenzivniji uticaj i zasto; da li i zasto zaposleni i korisnici zdravstvenih usluga ispoljavaju otpor uvodjenju informacione tehnologije; na koji nacin se moze ublaziti otpor zaposlenih i korisnika usluga?
  • Editor: Sociological Scientific Society of Serbia
  • Idioma: Inglês;Esloveno;Croatian
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