When Should a Robot Apologize? Understanding How Timing Affects Human-Robot Trust Repair

Nayyar, Mollik ; Wagner, Alan R. Cabibihan, John-John ; Wagner, Alan R. ; Salichs, Miguel A. ; He, Hongsheng ; Broadbent, Elizabeth ; Castro-González, Álvaro ; Ge, Shuzhi Sam

Social Robotics, 2018, Vol.11357, p.265-274 [Periódico revisado por pares]

Switzerland: Springer International Publishing AG

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