Quality of services an application with customer complaint data from a telecommunication company
Jorge Alberto Achcar Daniel Marcos de Godoy
Independent Journal of Management & Production São Paulo v. 12, n. 4, p. 928-944, 2021São Paulo 2021
Localização: FMRP - Fac. Medicina de Ribeirão Preto (pcd 3073974 Acervo Digital )(Acessar)